Plataran Heritage Borobudur Hotel

Plataran Heritage Borobudur Hotel Reviews

Plataran Heritage Borobudur Hotel

Dusun Kretek, Karangrejo, Borobudur, Magelang Regency, Borobudur Subdistrict, Borobudur, Magelang Regency, Central Java, 56553, IndonesiaView Hotel Details
Plataran Heritage Borobudur Hotel
Plataran Heritage Borobudur HotelPlataran Heritage Borobudur HotelPlataran Heritage Borobudur Hotel
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Plataran Heritage Borobudur Hotel Guest Reviews

4.5/5
Great
42 review
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.5
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All reviews(42)
Positive reviews(26)
Reviews with photos/video(7)
Friendly owner(7)
Awesome stay(5)
Negative reviews(1)
Adrian Santoso
Deluxe Room
Stayed in Mar 2024
Family
39 review
5.0/5
Outstanding
Posted on Apr 10, 2024
Great location, good size bedroom and very kind staff,highly recomended.Lots of food options nearby and the view of borobudur very good .The transportation is convenient.
Response from Property: Dear Adrian SantosoDear esteemed guest,We are truly grateful for your positive feedback and recommendation. Your kind words motivate us to continue delivering exceptional experiences. We look forward to the pleasure of hosting you again in the future.Warm regards,Angga RamadhanExecutive Assistant Manager
Sunxiaojie
Deluxe Room
Stayed in Jan 2024
Couples
2 review
5.0/5
Outstanding
Posted on Feb 17, 2024
Hotel restaurant is very nice with chilled ambience. The lobby is grand with good taste. The room is clean, a bit old though.
Response from Property: Dear SunxiaojieWe appreciate your feedback on our hotel restaurant and lobby ambiance. It's wonderful to hear that you enjoyed the chilled ambience and grand feel of our lobby. Your comments on the cleanliness of our rooms are duly noted, and we will continue to strive for excellence in all areas. Thank you for your valuable input.Warm regards,Angga Ramadhan Exxecutive Assistant Manager
Guest User
Deluxe Room
Stayed in Aug 2023
Family
14 review
3.7/5
Posted on Sep 30, 2023
all staff friendly and helpful . room not too spacious . breakfast variation and taste so so .
Response from Property: Dear Guest,Thank you for your review of Plataran Heritage Borobudur Hotel and Convention Center. We are glad to hear that you found our staff friendly and helpful during your stay.We appreciate your feedback about the room size and breakfast. We will work on improving these aspects to ensure a better experience for our guests in the future.We value your input and hope to welcome you back for a more enjoyable stay. If you have any further comments, please feel free to share them with us. Thank you for choosing our hotel.Warm Regards,Angga RamadhanExecutive Assistant Manager
Manolia
Deluxe Premier Room
Stayed in Jul 2023
Couples
3 review
4.0/5
Very Good
Posted on Aug 31, 2023
Hotel resort in the middle of wonderful nature, food is excellent, friendly staff, clean rooms, ideal for retreat or relaxation
Response from Property: Dear ManoliaDear [Guest Name],Thank you for your kind words about our hotel resort. We're delighted to hear you enjoyed the natural beauty, delicious food, and friendly service. It's great that you found your room clean and our place perfect for unwinding. We hope to welcome you back soon for more relaxation.Warm Regards,Angga RamadhanExecutive Assistant Manager
Riany Mutiara
Deluxe Premier Room
Stayed in Jun 2024
Couples
65 review
5.0/5
Outstanding
Posted on Aug 21, 2024
Its always goof stay in here
Response from Property: Dear Riany MutiaraThank you for your continued trust in Plataran Heritage Borobudur! We’re delighted to hear that you always have a good stay with us. Your loyalty means a lot to us.We look forward to welcoming you back for another enjoyable experience. Thank you for choosing us!Warm regards,Angga RamadhanExecutive Assistant Manager
Annisa Sutera
Deluxe Premier Room
Stayed in Nov 2023
Family
2 review
5.0/5
Outstanding
Posted on Mar 3, 2024
Perfect place to staycation with family
Response from Property: Dear Annisa SuteraDear guest,We are delighted to hear that you found Plataran Heritage Borobudur to be a perfect place for a family staycation. Thank you for choosing us to create precious moments with your loved ones. We hope to welcome you back for more memorable experiences in the future.Warm Regards,Angga RamadhanExecutive Assistant Manager
Guest User
Deluxe Room
Stayed in Sep 2022
Solo travelers
2 review
4.2/5
Very Good
Posted on Nov 1, 2022
Hotel is fine, not up to international standards, but okay for a local operator.
Response from Property: Dear GuestThank you for taking the time to share your feedback. We appreciate your comments and are glad to hear that you found our hotel satisfactory. We continuously strive to improve and meet our guests' expectations.Your feedback is valuable to us, and we hope to have the opportunity to provide you with an enhanced experience in the future.Best regards,Angga RamadhanExecutive Assistant Manager
Anonymous User
Deluxe Room
Stayed in Nov 2024
Other
23 review
4.2/5
Very Good
Posted on Dec 10, 2024
The hotel has been open for many years and should have been renovated. It has an outdoor swimming pool and a large front garden. The interior decoration is also very beautiful. The rooms have balconies. The rooms at the edge will be blocked. It is a pity that the ordinary rooms in the hotel do not have bathtubs. The breakfast is good, the service is warm, and the check-out is delayed before leaving. We walked from the hotel to the Chicken Church on a small path, which may take 20 minutes. It is more convenient to call grab. There are no convenience stores around.
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6/7
Response from Property: Dear Guest,Thank you for sharing your experience during your stay at Plataran Heritage Borobudur. We’re delighted to hear you enjoyed the outdoor swimming pool, the spacious garden, and the elegant interior design of our property. Your kind words about our breakfast and warm service are greatly appreciated.Regarding your comment about bathtubs, we are pleased to inform you that our Deluxe Premier and Suite room categories are equipped with bathtubs, offering added comfort and relaxation for our guests. We would be happy to assist you in selecting a room that meets your preferences for your next visit.We hope to welcome you back soon and provide you with an even more memorable stay.Warm regards,Angga RamadhanExecutive Assistant ManagerPlataran Heritage Borobudur Hotel and Convention Center
Florensia
Deluxe Room
Stayed in Nov 2024
Couples
1 review
5.0/5
Outstanding
Posted on Dec 22, 2024
The best hotel, the staff is really helpful and the hotel is nice. Satisfying for everyone.
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Anonymous User
Deluxe Room
Stayed in Jul 2024
Family
34 review
5.0/5
Outstanding
Posted on Aug 3, 2024
Very comfortable hotel with good breakfast.
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Response from Property: Dear GuestThank you for your kind review! We’re delighted to hear that you found our hotel very comfortable and enjoyed our breakfast. Your satisfaction is our priority, and we’re pleased we could meet your expectations.We look forward to welcoming you back for another enjoyable stay.Warm regards,Angga RamadhanExecutive Assistant Manager
Jiashixinzhisuoan
Deluxe Premier Room
Stayed in May 2024
Couples
10 review
5.0/5
Outstanding
Posted on Aug 18, 2024
Very elegant and comfortable hotel, much better than the one starting with A
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Response from Property: Dear JiashixinzhisuoanThank you for your kind review! We’re delighted to hear that you found our hotel elegant and comfortable, and that we exceeded your expectations compared to other options.Providing a superior experience is what we strive for, and it’s wonderful to know that you enjoyed your stay with us. Your feedback is greatly appreciated, and we’re honored to be your choice of hotel.Thank you for staying with us, and we look forward to welcoming you back for another exceptional visit!Best regards,Angga RamadhanExecutive Assistant Manager
Qingqingnv
Deluxe Room
Stayed in Aug 2024
Other
5 review
3.7/5
Posted on Sep 16, 2024
The room is hard to describe. After the epidemic, Southeast Asian hotels have really regressed. The sheets are not so clean and there are bugs. Fortunately, the service is still online and simple, and the SPA is still as good as before.
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Response from Property: Dear QingqingnvThank you for taking the time to share your feedback. We’re genuinely sorry to hear about the issues you experienced with your room. Cleanliness and comfort are top priorities for us, and it’s disappointing to learn that we fell short of your expectations.We’re pleased to hear that our service and spa met your standards, and we appreciate your kind words about our team. Please know that we are addressing your concerns with our housekeeping team to ensure that such issues are resolved promptly.Your feedback is invaluable in helping us improve. We hope to have the opportunity to provide you with a better experience in the future.Warm regardsAngga RamadhanExecutive Assistant Manager
RElf
Deluxe Room
Stayed in Nov 2023
Family
4 review
5.0/5
Outstanding
Posted on Feb 12, 2024
As soon as you enter the hotel grounds, the ambience is straight away from the Borobudur temple & when you enter the lobby you can smell the typical Plataran aromatherapy... the atmosphere is calm like in Ubud, Bali & there are lots of facilities that our family and I can enjoy.
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6/7
Response from Property: Dear RiskaDear guest,We are thrilled to hear that your experience at Plataran Heritage Borobudur immersed you in a unique and serene ambiance reminiscent of Borobudur temple and Ubud, Bali. Your mention of our signature Plataran aromatherapy fragrance evokes a sense of tranquility and relaxation, which we strive to provide our guests. We are pleased that you found our facilities suitable for your family's enjoyment. Thank you for sharing your wonderful experience with us.Warm regards,Angga RamadhanExecutive Assistant Manager
Anonymous User
Deluxe Premier Room
Stayed in Apr 2024
Couples
20 review
3.2/5
Posted on May 23, 2024
The floor is low, the orientation is bad, there is no view, the balcony light cannot be turned off at night, which affects sleep, and the hotel cannot see Borobudur. The advantage is that the restaurant staff are very friendly and positive.
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Response from Property: Dear guest,We appreciate your feedback on your recent stay at Plataran Heritage Borobudur. We are sorry to hear that certain aspects of your room did not meet your expectations, such as the floor level, orientation, and lack of a view. We apologize for any inconvenience caused by the balcony light and the limited view of Borobudur from the hotel. Your comments are valuable to us, and we will take them into consideration for future improvements.On a brighter note, we are delighted that you had a positive experience with our restaurant staff. Providing friendly and welcoming service is a top priority for us, and we are glad to hear that our team made a positive impact on your stay.Thank you for taking the time to share your feedback with us. We hope to have the opportunity to welcome you back for an improved experience in the future.Warm regards,Angga RamadhanExecutive Assistant Manager
Sukarno
Deluxe Room
Stayed in Jan 2023
Family
31 review
4.7/5
Amazing
Posted on Feb 19, 2023
I stayed in the hotel of the same name in the Ubud area of Bali. It was a single-family villa at the time, and I felt very good. This time the room is a little smaller, the breakfast options are a little less, and the slippers are the kind of flip flops that I'm not used to. But the overall environment of the hotel is still very good, and the swimming pool is very popular.
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Response from Property: Dear Sukarno,We would like to thank you for choosing to stay at Plataran Heritage Borobudur Hotel & Convention Center – Colonial Modern Elegance and appreciate taking the time to review us. Thank you for providing us with your feedback as it is important to our development. We constantly strive to provide our guests with an exquisite experience, therefore we sincerely regret that during your most recent visit, our services fell short of your expectations. Your feedback has been addressed internally, and we are all committed to finding a solution to your concerns. We hope you comprehend that your recent experience was not representative of our hotel. We will be grateful for another opportunity to welcome you back and look forward to hosting you for an elevated experience. Thank you for your wonderful testimonial on the excellent service you received during your recent stay at Plataran Heritage Borobudur.At Plataran Hotels and Resorts, experience is all about our team working together to create memorable moments for all of our guests, and we are delighted to note that we were able to serve you with the best service. It is encouraging feedback from guests like you that keeps us encouraged to strive for excellence in all aspects, and we much appreciate it. I have shared your wonderful compliments with our team, and we are all pleased to hear that you experienced a fine experience with us. We appreciate your support and look forward to welcoming you back with a truly unforgettable experience at Plataran Heritage Borobudur or any other Plataran Hotels and Resorts. Best Regards, Sujiani