Iberostar Waves Bellevue

We (family of 5, with "kids" aged 17-22) have just returned from a fantastic week at the Iberostar Waves Bellevue and highly recommend it. The grounds are beautiful and immaculately well maintained, facilities were great, food was good and staff were lovely. There is a lot on offer here - we did pilates, cross-fit, yoga and aqua Zumba, as well as using the tennis courts, gym, basketball court and table tennis but there was a lot more that we didn't get around to doing. Although we didn't have any need for the various kids' clubs, it looked as though they were well run, with plenty of varied activities. On our third day there was a slight issue when housekeeping noticed a leak in the ceiling in the children's bathroom, and we were told they would need to move to a different room so that it could be investigated. We were really disappointed, as the two garden rooms we had next to each other were beautiful, but we were offered a variety of options, all of which were an upgrade on the rooms we had. The manager was fantastic and spent a lot of time with us making sure we were happy with the new rooms (which were great). These things happen - what matters is how they are dealt with, and I cannot speak highly enough of the manager and the steps she took. Towards the end of the week, as a family we had a chat about whether we could think of any negative things that I should include in a review. We really struggled but managed to scrape the barrel and come up with: - The 20 Euro cash deposit for each pool/beach towel is a bit of a nuisance - in our case it meant we were handed 100 Euros when we returned the towels, as we were leaving and with no need for cash. - My daughter would have liked one of the pools to have a proper deep end. This is a big hotel, so it is busy - not the hotel for you if you like somewhere quiet, with not too many people. Having said that, there were plenty of loungers, we never had a problem getting five together. We chose to sit in a quieter area, between the pool and the beach but there always looked to be enough loungers around the pool had we wanted to sit there instead. We were also always able to get a table for breakfast/lunch/dinner when we wanted, in the area we preferred. All in all, a great week that exceeded our expectations - thanks to all at the Iberostar Waves for looking after us so well.

The rooms are outdates and need refurbishing. The beach sunbeds are not free, neither is the sauna. They run shows every day in the evening until 11:00 pm and it is quite difficult to go to bed before then as the music is very loud, also the cleaners wake you up at 8:00am as they make a lot of noise on the hallway. The jacuzzi water was vey cold. The food is very good, a lot of variety and good quality. Never been to an all inclusive hotel that had such a large choice of food and with all the dishes being so good.

I stayed for a week at the end of July with my wife and two teenage children, our experience was mixed and I would find it hard to recommend this hotel. First impressions were not good, the hotel caters for 1700 guests, however, the grounds are not large enough to accommodate such a high number and this creates huge over crowding around the pool and surrounding garden areas. If your towel wasn't reserving a sun bed by 630am - 7am you would be lucky to get one! We used the hotel beach area which is privately operated and as a result, had to pay 40 Euros each day for 4 very basic sun beds and a parasol. This was an expense we hadn't budgeted for, however, it was quiet and well maintained and the sea was crystal clear. The rooms are compact and the shower room was tiny, however, the beds were most comfortable and the room was modern and well presented. The maid service was first class and the room was spotless. We were in block 2. The buffet restaurants offered a limited choice of dishes which became repetitive when having to eat there daily. The quality was good but all seemed very basic. This is something the hotel needs to improve upon as it isn't representative of a 4 star hotel. All inclusive drinks are average at best. Cocktails, beer and wine are all obtained from a pre mixed machine. There is a piano bar with lovely views which offers premium branded drinks but these are chargeable, all be it at a 50% discount if all inclusive. A bottle of Merlot was 8 Euros and a Coca Cola 2 Euros, so not expensive. Seemed strange though that we were all inclusive and had to pay for a better quality drink! Evening entertainment was at best average and very loud. Music was played late into the evening and getting to sleep before 11pm was difficult without ear plugs as you could hear the music and fellow guests returning to their rooms with the trademark door slam. All rather unnecessary. My wife and daughter used the spa and were impressed. Prices are quite high but well worth it. The Turkish bath and head massage were first class apparently. The staff at reception were very good, helpful and friendly. Sadly other staff and especially the beach staff were not as friendly and gave us the impression they were perhaps "anti English". This is my personal opinion and could be due to culture or a language barrier, however, there was rarely a smile and little chat, hence no tip. It wasn't universal but the bad few undid the good work of the other staff. We chartered a boat with skipper for the day which I would recommend. A great way to see the coast line, snorkel and visit the hidden coves and caves. All in all, this could be a great hotel but at present I feel appeals more to Eastern European guests and is 20 years behind the likes of Spain and the Middle East. As a result, we won't return. I was impressed though that the hotel invited feedback and genuinely seemed to take it seriously, hence my 3 star review.

Room was fine, but balcony furniture really old - family room. Staff in general are uninterested/not very helpful. Pool areas nice, clean, sunbeds the most uncomfortable ones i have ever had. Food is really not good. Not enough variety, bland, not very hot. Never experienced an all inclusive where we have struggled to find something to eat before. Getting a table outside is difficult but if you eat after 20:30 its easier, however getting someone to clear/set a table takes forever, the staff don’r proactively do this, you have to call someone over. Then they forget about you. The customer service at this hotel is just really lacking. Also expect long transfers from and to the airport in tivat, the road is not finished. The budva area is just one big traffic jam too. The area is welcoming more tourists than it can cope with. In general we enjoyed our holiday, but we would not return to this hotel. Kotor is a must see.

I went with my family this summer and it was amazing, definitely worth visiting.We will come back! I recommend this hotel to everybody!

The hotel is definitely not a 4 star and is at best an average 3 star. The rooms, common areas, restaurants and pool areas are in need of an upgrade. Food, drink and service are more in line with a 3 star hotel. In the positive side, the garden is lovely and views are great,