Guest User
March 31, 2025
The first booking was very good, but when I checked out of the hotel for the renewal order, I encountered discrimination against Chinese people. The attitude of the local German waitress and the front desk manager was extremely bad. In order to charge more city tax, they repeatedly said that it was because we were Chinese. Chinese people should be careful of pitfalls when staying in the hotel. When paying the deposit and returning it, they will find all kinds of slanders against us guests saying that we have a bad attitude, etc., which will cause conflicts.
When booking the hotel, the platform has deducted all the fees (including taxes), and you don’t need to pay a deposit when you check in.
On the same day, I changed from a four-star hotel to a three-star chain hotel. When ***** came in, the service carefully confirmed that there was no need to pay a deposit. This is the comparison!
Original TextTranslation provided by Google