2 Rue Bernard Palissy, Rn 157, Bonchamp les Laval, 53960, FranceView Hotel Details
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Hotel Ibis Budget Laval Guest Reviews
3.9/5
Good
31 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.9
Amenities3.9
Service3.9
Cleanliness3.9
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All reviews(31)
Positive reviews(10)
Negative reviews(2)
Guest User
Twin Room, 2 Twin Beds
Stayed in Feb 2024
Family
1 review
5.0/5
Outstanding
Posted on Mar 17, 2024
Very good value for money
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Guest User
Stayed in Mar 2024
Solo travelers
3.0/5
Posted on Apr 16, 2024
Situated well out of town, it’s on a busy intersection and by bike was difficult to navigate to. They also serve food at night - basic but filling. The pizza I had was better than average and arrived really quickly - though some bits were still cold. I ate it anyway as it would have been too much hassle to send back.
Guest User
Stayed in Apr 2024
Other
4.0/5
Very Good
Posted on May 2, 2024
Well, my usual options in Laval being full, new-look Campanile or Ibis Laval Relais d'Armor, and not having had the prudence to book, I took this Ibis Budget for the first time in Laval, I didn't would not assassinate this hotel, like others, unless it is really justified, honestly nothing to complain about the room was correct, as well as the welcome and the breakfast, but hey we are entry level, without pretension, there is just what is needed... For me a stay of one night and two breakfasts and two tourist taxes, in the criterion of this category, it is simple and an addition of 86.80 euros for Wednesday March 20.
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Guest User
Stayed in Mar 2024
Business travelers
3.0/5
Posted on Apr 3, 2024
We are clearly on a low end at Accor. The welcome is OK but the room was dirty, the stool greasy and full of dust, the shower curtain is worn, brown and dirty. The decor is non-existent... I took this hotel as a repair but for regulars of Mercury Novotel etc..., flee or arrive late because the room is dreary!
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Guest User
Stayed in Sep 2023
Family
3.0/5
Posted on Oct 7, 2023
It is not the best ibis hotel I have been to by far. Unfriendly staff, not very new room, no curtains or screen in the bathroom (I asked and they told me it was normal). Poor breakfast buffet that was not replenished even though they were watching it.
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Guest User
Stayed in Jul 2023
Family
3.0/5
Posted on Aug 9, 2023
Despite a decent welcome, the hotel is very aging. Decent breakfast. Clean linen but dirty and poorly maintained building. Shower water very warm for everyone.... Shower room, a shower screen would be welcome. Equivalent to the Formula 1 that we had the day before.
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Guest User
Stayed in Jun 2023
Family
4.0/5
Very Good
Posted on Jul 28, 2023
Impeccable room, bedding and textiles provided very well, the person at reception was very friendly. Hotel located on the edge of a fairly busy road which may disturb light sleepers, however, it is well located in the city
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Guest User
Stayed in Dec 2022
Couples
5.0/5
Outstanding
Posted on Jan 31, 2023
Quiet room 19 minutes from the city center. We have recovered well from previous nights spent (poorly) in other hotels in LAVAL. Plus very good value for money. Perhaps we need to improve accessibility for people with reduced mobility (no elevator). Thank you for the lovely welcome.
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Response from Property: Hello, We thank you for taking the time to give us feedback on your stay at our IBIS Budget Laval hotel. It is with pleasure that we receive your compliments, and that we learn that everything went well for you! For the room, if you are a person with reduced mobility, or if you are accompanied by a person with reduced mobility, do not hesitate to send us the information in advance, either by email or by telephone, so that the We can assign you a more accessible room. We look forward to welcoming you again to our establishment. Have a good week Reception
Guest User
Stayed in Dec 2022
Family
1.0/5
Posted on Jan 31, 2023
Very disappointed with this hotel where we were visiting for a weekend in May 2022. Especially in terms of cleanliness: in the rooms, dust, hairs and crumbs present on the desk in the room when we arrived… At the breakfast presented as a buffet , we noticed that the cutlery was poorly cleaned…
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Response from Property: Hello, I am sorry to read your comment following your stay at our hotel. The reception is open 9 to 10 hours a day, why didn't you come and tell us about it? In addition, you had breakfasts, you inevitably encountered a receptionist, or a chambermaid in the morning. As for the cutlery, they are cleaned by hand, then cleaned in the dishwasher. So it's not possible that they are poorly cleaned. On the other hand, they may be poorly wiped, so it is not dirt but water stains that may appear. We take hygiene very seriously, and our entire team does its utmost to ensure that it is respected, whether in the room or in the restaurant. We still apologize for these inconveniences. Kind regards Reception
Guest User
Stayed in Dec 2022
Solo travelers
4.0/5
Very Good
Posted on Jan 31, 2023
hotel is very well located for access to the highway and the center of Laval, it is very clean and the staff is friendly and available. very good value for money the breakfast is very satisfactory
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Response from Property: Hello, We thank you for taking the time to leave your opinion on our hotel following your stay. We are delighted to read that everything went well, and that you enjoyed our hotel. We look forward to welcoming you again, we wish you an excellent day. Best regards Reception
Guest User
Stayed in Dec 2022
Family
4.0/5
Very Good
Posted on Jan 31, 2023
Following a disappointment in a 3-star hotel in Laval from which we were arriving, we arrived for 3 nights in this welcoming hotel. Friendly and welcoming staff. Spacious and well appointed room. Experience to be repeated!
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Response from Property: Hello Madam, Thank you for taking the time to write to us following your stay at IBIS Budget, it was a pleasure to welcome you! I am delighted that you were able to find what you were looking for with us! We look forward to seeing you again, Reception
jlrsixties
Stayed in Jul 2022
Family
1.0/5
Posted on Aug 30, 2022
Hotel that lacks general maintenance...is getting old...from yellowed duvet covers to stain-infested mattresses. Very disappointing, even if the price is attractive, it's a shame to let the place fall into disrepair.
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Response from Property: Hello, We thank you for taking the time to leave us a review following your stay at our IBIS Budget Laval hotel. We are sorry that the services and services did not suit you. For your information, our duvet covers have a basic yellow color, they are not "yellowed", and all our bed linens are treated by a laundry. For the mattress, could you tell us which room you were in? Once again, we apologize and thank you for leaving a comment. Have a nice day Reception