Hostel Il Nosadillo - Bologna

I had amazing moments at the Nosadillo Hostel. It was my first time in a hostel and I think it was The Best. The staff is amazing and really nice, they welcome you with open arms and always help you if you need anything. The hostel is really safe and clean, and really cosy. I recommend definitely this hostel, I will come back for sure. Thank you !

The female dorm was spacious. I loved that they did not have bunk beds, but normal single beds. Very comfortable! The staff is warm and welcoming. They make you feel welcome, chat with you, and provide help if needed. After checking out, they let you stay in the living room to charge your phone, read a book, or whatever you feel like doing. The location is also great. Within walking distance from all major attractions.

They cancelled my stay with 2 days notice because I did not check my emails within 24 hours, apparently my card declined. I called as soon as I found out and managed to get signal and check my email but they had already sold my room. 24 hours notice is pathetic especially for travellers who are constantly coming in and out of wifi/connection, let alone checking emails while trying to find a way around a new city. Staff were rude and unhelpful, their response to a previous review was incredibly rude as well saying it is not their responsibility and that their terms are clearly labelled when they are not. I had paid a 10 euro deposit and it said the rest was to be paid upon arrival. Everywhere is booked out now as I’m going for the Grand Prix I have spent the past 5 hours calling hotels and hostels looking for accomodation, they are all sold out let alone even something I can afford (booked this 5 months ago for about 100 euros, the cheapest I can find in bologna is now 500 euros) They obviously do not care about their customers, and this is clearly also a cash grab since I got it for a cheaper price booking so long ago, and they are able to upsell due to the Grand Prix. I am lucky enough now (after 5 hours of looking) to have found accomodation in Rimini (I still paid 300 euros for it though), but I now have to change all of my trains, and will be spending an extra 40 minutes each day trying to get to the Grand Prix. They are extremely rude and unprofessional, and if you book with them make sure you have a backup place to stay.