Guest User
September 8, 2024
one of, if not, the best hotel we have stayed at. From the warm welcome at the reception, having our cases transferred to our room 1101 to the small tour given by Noah explaining where things were etc, the service is exceptional. This is by far a 5* hotel, not 4*. There are so many previous reviews with advice on excursions, getting buses so I would like to focus on hi lighting the hotel and the staff. The hotel is pristine clean, our room spotless with all the necessities for comfort; a huge comfortable bed, coffee making machine, great hairdryer, iron/board, toiletries, a powerful shower, TV, auto closing curtains via the room card, A/C; Food: delicious every time and so much to choose from. Pool; cold but welcoming in the Croatian heat. plenty of comfortable sunbeds with sun visors which Ive never seen before. Great for shade, reading books etc. yes the large industrial umbrellas were noisy when windy but expected given it's a rooftop terrace. They certainly provided plenty of shaded areas. Service; second to none. All the staff were friendly, professional, helpful, and spoke very good English. I would like to personally thank ; Leah, Nada, Iva and Antonio who were always so happy, took time out of their very busy services to chat ( gave us helpful tips on places to visits, ) took photos for us, and not forgetting the unseen staff, housekeepers, chefs, who worked tirelessly to ensure our stay was the best. A huge Thank you from Tim & Karen ( Room 1101)