La Quinta Inn & Suites by Wyndham Islip - MacArthur Airport

Comfortable, spacious room with basic breakfast bar for a good price near a bus stop

Suits good for me

This location is in dire need of a complete refurbishment! Carpet in room had tears, holes, buckles and stains. Hallways not much better. Wallpaper peeling off walls. Broken furniture in room. Sagging drapes. The hotel is 25-30 years old and we’ve coming here on an annual basis because of its proximity to family. It has been in decline for past several years and is long overdue to be renovated. We will not be returning.

I have to say. I had an amazing stay. Staff there morning shift the day shift and night shift. Absolutely the best. I will continue to stay with them for each time I visit. They really made it such a good experience for me . Everyone there treated you like family my room was clean , no smells .

This La Quinta is in a facelift/remodel. This includes rooms, bathrooms & furnishings. Fitness Ctr was lacking & Spa/pool was closed for the entire stay. Selection at the Breakfast was lacking but the coffee bar was well managed throughout.

Such a long list of complaints, where do I start? When you first walk in this hotel into the lobby you might actually think you’re staying at a clean and decent hotel. That is until you reach the floor your staying on an encounter hallways that smell like cigarettes and mildew. When we got to room door, there were stains all over the door as if someone had threw food on the door. When we entered the room, the room had a very strong mildew smell. The wallpaper on the walls were peeling. There were literally holes and large cracks in the walls. The comforters that were on the bed were paper thin and dingy looking and also had cigarette holes burned into them. The carpet on the floor was damp, clearly there is some type of water leak or something going on as to why the floor is damp and the place has such a strong mildew smell. When I walked into the bathroom the first thing I saw was bloody handprints on the light fixture, there was also no hot water. When I called downstairs with these complaints I was told they would speak to cleaning staff to do a better job. Fast forward to 11pm that night after returning from my family reunion we entered into the parking lot. After circling around several times , to our surprise there was no parking in any of the parking areas. I called the front desk who then told me there was no parking because the hotel was booked to capacity. I then told her I was also a paying customer and should have a parking space. She then apologized and said just park wherever you can just don’t block anyone in. So my family members and I had to park our vehicles in fire lane and hope we were not ticketed. When we got back to the room the room smelled even worse then before. Mildew smell was stronger and the room also smelled like a pet of some sort had been in the room. One of my family members went back to their room and found bed bugs in their pullout couch where their child was supposed to sleep. They were so upset they got on the road and left and drove back to Pennsylvania in the middle of the night. The board of health should be contacted and this hotel should be shut down and completely renovated. The Wyndham should be ashamed to have their name attached to such a filthy establishment, and charge $271 for these filthy rooms!!!