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Verified reviews
Location3.9
Amenities3.9
Service3.8
Cleanliness3.8
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All reviews(113)
Positive reviews(11)
Reviews with photos/video(3)
Negative reviews(2)
Empire
Queen Room
Stayed in Sep 2024
Business travelers
178 review
1.0/5
Posted on Oct 2, 2024
The did not refund my money because it was not possible to fly from Brasilien to Columbia due to some issues. Stay away from this place!!
Klara Zheng
Twin Room W/ Mini Fridge Non Smoking
Stayed in Oct 2023
Business travelers
26 review
4.7/5
Amazing
Posted on Oct 22, 2023
Hotel has shuttle from to airport and rooftop with working space.
Nice service , rooms are well cleaned.
Anonymous User
Queen Room
Stayed in May 2022
Business travelers
25 review
4.2/5
Very Good
Posted on May 7, 2022
Check it and check out service are fast.
The breakfast is relatively simple.
Near the air port and free shuttle bus is available.
Some people smokes at the balcony which kind of annoying to the people sitting inside.
ANDREINA
Queen Room
Stayed in Sep 2024
Business travelers
16 review
5.0/5
Outstanding
Posted on Sep 8, 2024
The hotel has an airport shuttle service that leaves every 40 minutes, but you have to let the front desk know anyway. The facilities are very nice and clean, the location is excellent, in front of the Modelia station, and there is also an Oxxo next door. The price was good, the breakfast was good and varied. What I didn't like was that after I arrived, they charged me a surprise tax, in addition to the hotel night of approximately $16, and they didn't explain what it was for and they didn't give me an invoice either. I suggest explaining it in large letters in the purchase conditions.
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Juan
Twin Room W/ Mini Fridge Non Smoking
Stayed in Jun 2024
Business travelers
113 review
3.2/5
Posted on Jun 11, 2024
The staff is not very friendly. The location is good but it is on the opposite side. You have to go around in circles. There is no entrance to the hotel because it is a pedestrian area and the neighbors are not pleasant.
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ALICIA JANETH
Queen Room
Stayed in May 2022
Family
60 review
3.5/5
Posted on May 30, 2022
The truth is that when the lady entered, she did not understand me well and made me wait more than 30 minutes that day, standing still, and made me renege because her treatment was not pleasant.
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Guest User
Queen Room
Stayed in Oct 2022
Solo travelers
4 review
4.2/5
Very Good
Posted on Oct 17, 2022
They should put water in the rooms, everything else is excellent
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Andressojeda
Twin Room W/ Mini Fridge Non Smoking
Stayed in Jun 2024
Family
4 review
2.0/5
Posted on Jun 19, 2024
El servicio al cliente de este hotel pésimo! Cero atentos con el cliente, cero colaborativos, no los recomiendo. Pedimos el favor de que nos esperaran 5 minutos para poder tomar la van que nos iba a llevar al hotel y nunca nos esperaron.