Guest User
October 28, 2024
I have just came back from Orange County in Belek staying there for one week and here are my thoughts about the hotel: Good things: - Nice looking hotel, clean and well maintained in my opinion. - My room was not outdated. Very nice in deed. - Well designed in terms of space, did not feel overcrowded but it can be very different during holiday peak time. - Good swimming pool area, although the water was a bit cold. - Nice private beach, but the pier slightly disturbs the sea experience - Very nice SPA - 5 min walk away from Turkish bazaar which, although pricey, is well supplied. Bad things: - English is not spoken in the hotel. Even basic level conversations end up very quickly with clear confusion on staff member face. The reception is slightly better but don't try to go outside of standard check-in or check-out lines. More about that latter. - reception is very... very unprofessional. No "Hi" on arrival nor "Thank you" on departure. No smile or welcoming behavior at all. I asked for wake-up call on my departure day and if you think they actually called me, I suggest to think again. - room cleaning service does a good job. However, once accidentally I left some money on the table, which was stolen. It was only 2 euros in coins so did not bother to report this incident but it left strange feeling about the hotel staff. - very bad food in the main restaurant. Mostly cold or slightly warm at best - almost never hot as it should be. Very repetitive with barely noticeable variations. No exotic fruits. You need to ask staff for fizzy drinks, which I found very annoying. - The restaurant is one big area with tables placed very close to each other. It is quite difficult to enjoy a meal there. You can only eat the food quickly and find a place somewhere else. - repeatable evening entertainment. How many times can you actually enjoy dancing/acrobatic show or DJ music? The hotel hires live singers as well - with questionable singing skills. I cannot sing either but at least I do not keep trying. Also, the entertainment area is close to the rooms and it is very noisy during showtimes. So you can forget about having a sleep before midnight or so. - and lastly ... but the most importantly, the Orange County hotel in Belek is invaded by Russians and I mean guests, as well as staff. At least half of the hotel staff comes either from Russia or ex-Russian states (think Kazahstan and you know what I mean). Unfortunately they only speak their language. So if you don't speak Russian, you will feel isolated. To be completely fair, I heard other languages perhaps 3 times and I felt really privileged. Another thing is that having so many guests from same country encourages certain individuals to feel more important than any other guests. During my stay, I witnessed 5 unsocial situations, typically involving lot's of alcohol, big ego or lack of understanding, that the hotel is a shared establishment. This is not what I call a relaxing holiday experience. But t