Zera Bodrum

Family trip Pool was nice as was the food Rooms basic and we had a leaking air con unit which wasn’t good No air con in the living area which isn’t great at all as very hot in August in gumbet

Cheap holiday, self catering, but my god tui, give us appliances to cook with if we wish. No toaster, no microwave, 2 rings what take ages to heat up, I know alot of ppl eat out but for those who doesn't, it's very hard to rustle up something, If you go to the bar/eatery, 1 bacon 1 sausage 1egg spoonful mushrooms, spoonful beans, 2 small toast n small cup of tea, about £6, eat out, you'll pay less n get more, a green salad also cost same. The apartment was dirty, pillows had blood on, no seating on the terrace, so you either stood up or bought chairs out fm table in lounge, no cleaning materials eg mop or brush, when you saw cleaners, always sat smoking, tv never worked, went to reception to tell of problems but completely ignored, very rude and ignorent, don't book trips from tui rep, we went over to kos for £30 fm vendor just down road fm hotel, tui was £45, pool cleaned every other day, lots of cats n bat's, air con very dirty, £8 per day, shower floods as only half screen n window, make sure you close as all n sundry will see thru it, would I go here again, DEFINITELY NOT,

Disgusting!! The room was basic which we did expect due to the price what we didn’t expect was a disgusting dirty room which had clearly not been cleaned from the last residents, dirty towel with long dark hairs all over it and the sink I’m blond and my partner is bald luckily we brought our own towels! dirty sock and dirty tissues on the floor along with what looked like blood, fridge dirty, no cooking facilities, but worst of all used toilet paper in the bathroom bin 💩 when approaching reception I was told Sorry bout that we will deep clean tomorrow! The sheets were clean but that was all and due to it being 3am we decided to go to bed and sort it the next morning, I did ask if we could have a clean room to be told there was no availability! We felt ignored by staff throughout our week as we had complained and didn’t pay extra for the air con as god knows when that unit was last cleaned! they seemed to focus more on families especially young women with children! we went out every day from morning to late and literally just slept there after finally getting the room cleaned the next afternoon! Cheap or not I will not be stepping foot back at that slum!

Just arrived back after a week here . Firstly , I read all reviews .We knew the hotel was on a hill and lots of steps so why everyone was complaining I don’t understand at all ? . I requested a low floor but was given an apartment on floor 5 but they kindly changed our apartment the day after . The rooms are spacious , All staff are very polite , helpful and hard working . whilst we were here the staff took lots of abuse from people which made myself and others ashamed to be English . Abusive language and disrespectful to rules around the pool area. It was a very basic complex and all staff seemed to mix/match their daily work . My negative would be - cleaning within the apartments , only saw local staff with a child’s bucket with cloths in ! No brush or mop ( and nothing in the rooms to tidy up yourself) but had to ask for clean towels and for someone to clean the floors . Basic cleaning is done of which I reported . Pleas take a tea towel and wipes. Local supermarkets within the area for all essentials can be bought . We have had a lovely week here and for the price we paid we can’t complain . We didn’t expect 5⭐️ . 15 minutes from Bodrum £5 in a taxi Walking distance to beach Lots of bars and restaurants. Boat trips available to book in the street . .

Very dirty and smelly. Dangerous slippy floors. Wet areas after swimming were left and powed a major hazard. Same dirt was left in the communal toilets for days. Used toilet paper in the bins wasnt moved or changed. Dirty grey mops used in the restaurant floor. The cooking facilities in the apartment were pretty nonexistent, no toaster or oven. So to say its self catering is a stretch.