1 star hotel pretending to be 5 star
The management of this hotel are an insult to humanity and that’s being kind !!! Air conditioning doesn’t work, bath leaks, generally very untidy and tired. Don’t be fooled by the 5 star rating it simply is not !!!! This is a 3 star hotel that is massively overpriced. The manager lied to me about a booking and the owner backed her up, I ended up paying twice for 1 night and to add insult to injury the manager continued to call my room at 2.30am then sent someone to knock on the door at 2.40am just to take payment when I had already paid over £1000 and had agreed to sort out the issue in the morning. This behaviour is disgraceful, I can only imagine the hotel are point blank desperate to operate in this manner. 1 star I accept the desperation not 5 star !!!!!!!