Boca Plaza

On the subject of cleaning, they should warn as soon as one arrives to know that it is ordered with 24 hours in advance. And the receptionist was rude, she doesn’t have the kindness to attend. It was tuna and girl in the morning shift

Worst hotel experience I have ever had. Booked two rooms for 4 nights. We arrived late on our check in day and the rooms were absolutely disgusting. There were stains on the bed sheets the door handle was barely hanging onto the door by a singular nail. We immediately checked out the following morning. I would HIGHLY advise anyone to stay away from this hotel. Staff and management also very rude and unwillingly to help with any accommodation. Horrible hotel & Service

The room is nice & there’s a nice restaurant with entertainment in the Hotel Lobby. The walkways outside of the rooms are not so clean. The garbage cans are overflowing

Shower was leaking and had water under the frame. Daughter was afraid she was going to fall through floor. Bed was old with worn out springs that creaked...sloped to one side. Definitely wouldn't stay here again.

My Boca Plaza Experience Other than the unfriendly counter person at check in, my experience at Boca Plaza was good. I had done a pre-check in online for my pre-paid room. I Uploaded driver licenses of guests, added a current photo, and gave credit card info for security deposit authorization. At check in for room key, stated she did not have access to credit card info and required another credit card and proceeded to charge $100. on my debit card for the security deposit, which put a crimp on my spending money for the weekend. The elevator was out of order, but was able to use the service elevator. Housekeeper helped me with getting my key in the lock. Door was old with several old key pads and locks. but was secure. Room was very clean and well equipped. I really liked the colorful tropical plants and trees outside on the balcony. Didn't have time to visit the pool or restaurant on this stay but our overnight stay was quiet and pleasant. At check out clerk wished me a Happy Easter and enquired if my stay was pleasant. Still waiting for the 100.00 to be refunded to my bank, but I would definitely stay here again.

It is a quiet hotel