SpringHill Suites Boca Raton

The worst hotel I ever visited infested with bugs super rude staff. After noticing so many bugs I took pictures so I can show the hotel staff on the morning of 07/30/2025 I showed the staff which had 3 people in the front desk. As I showed them one of the staff members said those are not bugs then I asked what is it then he Litterly said god knows what they are and laughed . I was like what ? Are you series he said those are fake bugs you planted in there so you can take pictures I asked for a manager and I said i didn’t want to speak to him anymore lady in red hair who was already there stepped up and said she’s a manager I made a complaint about the Staff member who I had spoke to her response was that he was joking . She did not offer any help at all I asked what number can I call she said our number so I left and said alright I’ll call in later when I was in my car leaving I noticed I had the room number keys still with me so I went back to Return them I said here is the keys and walk away as I’m walking away she said thank you for your stay I said thank you do the bugs she proceeded to yell out we don’t have bugs then I said yes yall do and I will post them in the hotels review she ran out after me keep in mind I was already outside and started screaming sir do you have a personal problem with me ? She kept yelling I feel like you have a personal problem with me I told her no she was outside looking crazy Because of the way she was as screaming I felt so uncomfortable I got in my car and left worst staff I have ever encountered I don’t know what was worst the hotel bugs or the staff I wish I could add videos here because I have a nasty video of all the dirty bugs they had in that room nasty hotel nasty staff if you think about booking here you’re better off sleeping outside