1. The hotel's location and facilities are excellent. Located at the southernmost tip of the South Island, the hotel faces the ocean, and there's a popular photo spot right outside the hotel. It's about 30 kilometers from Invercargill city center and only about 3 kilometers from the ferry terminal to Stewart Island, making it very convenient to take the ferry to Stewart Island in the morning. We drove along the coast from Dunedin the first day, and because we had so much fun on the road, we didn't arrive at the hotel until 10 pm. Parking was very convenient in front of and behind the hotel, and we picked up our keys at the front desk and checked into our room.
2. The service was excellent! The breakfast restaurant staff were very patient and attentive! She even made three different ways of cooking eggs for the children, thank you so much!
3. Special thanks to the hotel owner and his team! The next day, we continued south by ferry to Stewart Island, New Zealand's third largest island, where we stayed for two nights. On our return trip, we drove through Queenstown and other places, staying for two more nights before arriving in Christchurch. It wasn't until we were in Christchurch that we discovered our child's favorite toy was missing, which made him very upset. We racked our brains and finally remembered that the toy must have fallen under the bed in our hotel room. We called the owner with some trepidation, but he listened patiently and kindly to our explanation. He then arranged for a colleague to find the plush toy in our room and immediately called us back to confirm. He also arranged for his colleague to send it by courier to our Auckland hotel for the next two days, as requested. The courier arrived in Auckland before we did, and the owner contacted the hotel to confirm receipt. We called to express our gratitude and offered to pay for the courier fee, but he insisted it was a small matter and didn't require any payment. We felt incredibly embarrassed and deeply grateful!
Staying at such a hotel in a foreign country, and meeting such an owner and his colleagues, felt more than just a place to stay; it made us feel the warmth and care of friends and family! We look forward to staying longer in Bluff on our next trip!
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