The Embers Hotel

Lovely hotel. Great service and restaurant. Wonderful location. Will definitely return.

Horrible stay, beautiful looks aren’t everything. The worst of all which impacted us the greatest was the extremely loud AC in the room. Plus, the AC unit was within mere inches from the left side of the bed and blew directly onto you all night. No regular pillows were provided, only down. The elevator was directly across from the room and the elevator announced through a speaker what floor, and other instructions. The walls were also very thin and you could hear the TV playing next door. From the main entrance you walk right into the lobby which is also the restaurant, wide open with no separation. It was very loud from the acoustics and not private. I cannot state enough how very loud the AC was - it was like I was traveling under the body of an 18-wheeler all night. Never have I experienced this before. As a result, neither of us managed to sleep. Upon check out the attendant asked us how our stay was and offered to comp our breakfast but we had already eaten somewhere else off the property so all we got was a sorry to hear that. The prices are astronomical and with a brand new hotel you would expect much better.

We enjoyed the staff and facilities but this place lacked the personal touch we've experienced at other upscale hotels. The facility charge, even though it was only 22.00 is ridiculous and at 300.00 a night one would think there would be a pen and note pad in the room, instead they suggested we purchase one? Otherwise the staff was courteous. Grayson in the dinning area was particularly nice and provided great service.