Grand Hotel Toplice - Small Luxury Hotels of the World

The lakeside location and views from our room were outstanding, and we were lucky to have one of the recently renovated rooms, which was lovely, but still had a few faults. The shutter doors could not be secured open and will be subject to paint damage unless rectified. No phone had yet been installed in our room, which caused considerable inconvenience and the room should not have been made available without it. When we checked in, there was no porter to take our luggage and we had to take it in ourselves, not a a good start. The breakfast was very good but service in the breakfast room was sub-standard and the staff need a lot of training to be of a 5 star standard. I'm told that a large percentage of hotels in Slovenia are state owned, which may explain why standards are low. I would not class this hotel as 5 star, as lovely as it is, because of the faults outlined above.

We paid for the most expensive room view, which was an incredible view of the lake and mountains. The feel of the hotel is lovely, with an old-fashioned vibe which we loved. The views from the lounge and restaurant are breath-taking. We loved our stay here and the area is absolutely gorgeous. We had a great time on the rowing boats which you can use for free from the hotel. It has a private, quiet feel to the area by the lake as you have a private hotel lake-side area, which is great as the lake can get very busy. However, I must say that it felt like we really had just paid for the view and not for a 5* service. The receptionist who checked us in was amazing but the service for the rest of the trip was poor. Breakfast listed as 7am - 11am, we went at 10.30am and there was no one in sight, barely anything out, and when we finally found someone by walking to the kitchen they had to get food back out for us. Don't advertise as until 11am if you don't serve until 11am! Very unprofessional. We also couldn't get in to the Michelin Star restaurant so had dinner at their other hotel restaurant. We paid 200 euros for a tasting menu between two of us with drinks and it was some of the poorest food I have eaten. The first course was a piece dry stale bread with a dry puff pastry. I would not recommend eating in this side of the restaurant, I can only assume the other restaurant is better. The restaurant setting is gorgeous and it's a shame that the food did not reflect this. Also please be aware that the Thermal Pool is not warm - it's a cold plunge type pool. It's beautiful and I appreciate the excellent health benefits, but just want to make people aware that "Thermal" in Slovenia is anything over 20 degrees I believe, whereas in the UK a Thermal pool would indicate a warm, relaxing pool. The look, feel and views from the hotel are incredible but we did not receive a 5* service to reflect the hotel ratings and the food was terribly disappointing.

Wonderful Soviet-age hotel - but, as we are no longer in the Soviet age, it might be nice for the hotel to bring the hotel into modernity. The location is right on the water's edge and excellent and the rooms thus have enviable views, but boy oh boy is everything - and I mean everything - dated. The furniture is old, the floors are dated, the bathrooms seem from the 1970s (though sizable), the wood in the rooms screams rec-room, etc. A very large investment is needed to bring this hotel up to what it could be. Sadly there isn't much competition in Lake Bled, so this hotel perhaps hasn't yet felt the need to update.

This is like a grand old dame……parts notably bathrooms and balconies looking their age but lovely staff and the position is one of best in Lake Bled……stunning view from balcony and hotel right on lake with nice swimming platform and own rowing boats for use of guests. Good breakfast ….cant comment on dinner as we ate out whilst there but hotel gave excellent recommendations . Lake bled such a beautiful place……

The location of this hotel is unbeatable, right on the lake (but you need to get a lake view otherwise you will overlook the road!) but not worth the price overall sadly. The rooms are very small and not sound proof, drafts under the doors, bathroom is dated and shower/bath very small, service slow and pool is cold. The breakfast is good (buffet and a la carte) and views are amazing. The outdoor lido for swimming and taking boats out was closed due to a tiny bit of rain.