Grand Hotel Toplice - Small Luxury Hotels of the World

The property is conveniently located by the shore of Lake Bled and within walkable distance of the town centre. The internal decoration is refined giving a warm and historic ambience. Room is clean with unrivaled view of the lake and the castle. Staff is warm and helpful. We especially enjoyed the welcome drink at the bar and the sumptuous breakfast accompanied by Lakeview. Certainly would choose this property if visit Bled again in future.

Very disappointing experience – bed bug bites and no responsibility taken by the hotel I stayed at Hotel Toplice and unfortunately had an extremely negative experience. During my stay, I was bitten by bed bugs, with visible marks and discomfort, which I documented and immediately reported to the hotel. I sent several emails to inform the management (as advised), but the hotel never acknowledged the issue, nor did they offer any compensation or refund. Their complete lack of accountability and customer care is unacceptable, especially considering the level and price of the hotel. Given the seriousness of the hygiene issue and the poor handling of the situation, I cannot recommend this hotel. I hope this review will help other travelers and encourage the management to finally address such complaints seriously.

This hotel is like you’ve time travelled. A listed building that is in desperate need of updating to the 21st century. The benefit of this “desirable update” is that the customer service, from every single member of staff, is also from the past. They cannot do enough for you. I could name them, but I would literally just have a list of 10 or more names to thank!! The sun deck staff, reception staff, restaurant staff, spa staff, chamber maids. All (collectively) the best I’ve ever experienced. The breakfast is great. Choose from a buffet of the usual fare, or order from a menu. There are a plethora of excellent restaurants, all within a 15 minute walk. Bled castle, church (and the island) are all on the doorstep. The views are spectacular. We had room 215. With a balcony facing the lake, that we regularly sat on. Unfortunately, the shower screen is poorly fitted, so the floor gets wet and, as you’ll notice from the creaking parquet flooring, has been damp and untreated for many years. Beware also, that the wardrobe hanging space is at a premium, although there are plenty of shelves. We stayed for 2 weeks and struggled, but, a short stay would be fine. A free valuables “safe” too. The sun deck gives you, basically, a huge free swimming pool in the lake, for residents only, although anyone can rent a bed for €35 a day per person, which didn’t seem to be taken up often. Free boats and paddle boards are provided, as well as bikes. A ride or walk around the lake is a must. The spa is ideal. Sunbed. Sauna, steam room, infra-red. Teas. Fruit. And a pool of course, deliberately colder than the lake!! Many Slovenian attractions are a 90 minute drive away, max. So a car is essential if you’re an exploring kind of tourist. However, the main bus station serves multiple locations, including the capital, Ljubljana and Bohinj Lake for example. Altogether we enjoyed a fantastic stay and would love to return one day. I suspect a full refurb would make this place incredible, but, as a listed building, they may be suffering from regulatory issues?