Mercure Blankenberge

Brand new hotel and rooms, nice modern design, well located, next to parking, family room available for a perfect stay with two kids. But the hotel is not well managed: - Not really welcomed, with a receptionist insisting that we had duplicated bookings in their system, insinuating that we booked twice while it was not the case and that we never received two confirmations (everything was fully prepaid during booking) - Only two sets of towels in a family room for 4 - but missing towels delivered very quickly on request - Big stain on the bed - Disappointing breakfast: joining at 9am, no more pancakes, no more croissant, no more chocolate croissant, a few pieces of bread (with no refill during our 30mn stay), no napkins, empty juices, coffee machine out of order… The hotel is really great, fully soundproof (absolutely no noise from the train station), but it would require attention to details (reception, housekeeping, breakfast).

Good hotel. A bit pricey. Good bar. Staff Ok. It is probably one of the few good hotels in what it is a terrible town. Handy because above the train station. A bit short on staff but they are nice and polite. Rooms are good, yet with dreadful soft squishy pillows. Bit overpriced too, but quite comfortable.