Birmingham Hotels with Airport pickup service

The hotel was clean and in a great location for the reason I was in Birmingham. It was near to the event that I was attending. The sink in my room had a stopper that prevented the water from escaping when I did not want it to collect in the sink during activities such as brushing my teeth and washing my face. The water was also cold and took an excessively long time to heat up even a little bit. It was not even lukewarm. Therefore, I checked out and was unable to shower. My son actually took a cold shower on a cold day, one of the coldest that we have had in Alabama in a while. I was also awakened by an emergency message and alarm to vacate the building due to an emergency only to learn later that it was a test. I learned this when the fire truck arrived and I heard an employee apologizing for not calling them to let them know that it was only a test. I only stayed overnight so there was no other opportunity for me to get a better impression. The only reason that I did not give a lower rating for the facilities is because once I reported the issue with the shower and sink, they sent a handy man to the room to make the repairs, but my son was already taking a cold shower at the time since we were scheduled to get back home to meet previously scheduled obligations. The staff person who was checking me out said that she couldn't do anything for me because I booked through a third party. However, she did state that she would refund the money that I paid for parking.

The first room was ok but the second had unfinished fixings inside and holes in the carpet

This was our third time at this hotel went back because we enjoyed ourselves the previous two times hotel was the same as before could get a sunbed any time of day the food was well prepared pizzas were great can be receptive but always something to eat, maybe the rooms need a little updating but very clean. Was able to keep room late on last day when asked, all staff worked really hard all day. The location is great not as busy as some resorts but enough going on to enjoy yourself. The only negative from previous years was entertainment with was run by one entertainer which didn't seem interested never seen her only walking around talking to lifeguards, the hotel board said in morning three activities a day but in 7 days play pool and darts on one day rest of week only a lazy game obviously her specialty me and my son enjoy pool entertainment which we have done at hotel before which helps people get together and get to know the entertainment staff which is why we went back. The last few days the entertainer left and was replaced, and things improved a little late for us probably would try a new location for next holiday just let down by the entertainment and had to go out of night which if full inclusive defeats the idea of buying drinks, but Rock Cafe if like the music is a good night out .

1 night stay which we would have stayed longer if we weren't just passing through. The pool looks great and was very busy at 930AM!! Restaurant was serving late so we could order a steak at 9pm! Salads were great! Room was clean and there were local shops nearby within walking distance. The resort is located at the edge of a neighborhood and I cod have easily taken a nice walk through and enjoyed viewing some of the homes. Will book here again on next road trip for sure!!