Grand Bohemian Hotel Mountain Brook, Autograph Collection

Valet, Brooks had tremendous 10/10 service. From the moment I stepped out to the moment I left I felt an overwhelming amount of welcoming. I don’t know what is better the Spa or the valet service. Very comfortable and safe hotel to stay at %100 recommend

Brooks was great and very helpful for my arrival. He assisted with parking, finding my room, unloading my things, and food recommendations. The room was very nice. The complimentary snacks in the room were a perfect little treat. Will definitely stay here again.

This is a very beautiful hotel! The rooms are gorgeous! It's one of the few high end hotels in Birmingham. The staff is very accommodating and helpful! Especially the front desk staff! And they serve you champagne upon check in! Which is a very nice touch to set the tone for your stay! I also love the area that the hotel is located in! It's a very cute section of Birmingham! Restaurants and coffee shops are within walking distance of the hotel! They offer valet parking but there is also plenty of self parking! And their bath products smell soooo good! You will want to purchase some to take home!

It was awesome! My only conolaint is the restaurant. I looked up the menu before deciding on going there foe dinner only to find that everything online was incorrect. They didn't have moat of the food shown online and i was told i was looking at the lunch menu which was not true, i was looking at the bar menu. They also don't have many options for non alcoholic drinks which is odd. I would not take kids there because they do not have any kid friendly options.

My husband and I stayed on property recently and we were very impressed. We were treated like royalty from the first second we set foot on the property from the valet to the front desk. Every single employee we came in contact with went above and beyond for us. The most impressive however was a housekeeping employee named Dan. He came chasing after us (from the 3rd floor) as we were about to drive away after we checked out. I forgot my watch which was still charging in the wall. I was so thankful and couldn't believe that he was willing to run downstairs and come looking for us. I am beyond grateful to this gentleman. I have forgotten items before in hotel room such as glasses, chargers, etc. All of which get turned into lost and found and if you want them back you either have to come back and pick it up or pay to have it mailed to you. Dan is a very thoughtful and dedicated employee who should be commended. This hotel obviously knows how to hire the best employees. Thank you for making our stay so enjoyable.

Rod at the valet was so helpful with luggage and breakable items. He delivered everything to our room in a prompt manner and made sure the breakable items were safe and sound. He also provided a very warm welcome and made sure our stay was off to the best start! Thank you Rod!