Kamuela Villa Lagoi Bay Bintan

Overall, it was a decent stay. Location wise, the villa was just located next to a Plaza which had some restaurants. Also, the popular Warung Yeah is just a 5 minutes walk away, making it very convenient. However, cleanliness and pest control can definitely be improved. There were many bugs around. Also, during the 2 nights that we stayed there, there was a bat in the villa which soiled the area. It was nice that there was a private pool, but the tiles were already broken, making it rather dangerous as it might cut someone. Cushions were also not cleaned properly.

Villa was nice and service was good but cleanliness can be improved. My skin was feeling itchy after using their pool. So, I think like many people shared, the pool is not well maintained. Breakfast was mediocre too. Overall, it was a nice environment to stay if it is more well maintain!

Villa is large and spacious, but felt old and not well-maintained. Upon entering the villa, we were immediately greeted by many dead leaves scattered all around the pool deck and floating on the pool. Floor also felt dirty, so we wore our slippers everywhere. The shower is outdoors, which meant we had to bathe with our slippers on. Bathtub’s drainage was not working despite a technician being sent over. With the pool brightly lit at night, we could see many impurities floating around inside + I swam head on into a FROG while trying to enjoy the pool at night. Breakfast was edible but unimpressive, and the latte tasted like water. We stayed in the Deluxe Suite Villa but our villa did not match the photos online. One good point about the villa is its location - it’s the closest accommodation to Plaza Lagoi, which has some good options and marts, and Lagoi Beach, which is beautiful at sunset and very clean. Overall, would not recommend this to family and friends unless they do a major revamp/vastly improve on their maintenance.

Great resort, love the private pool and the space. Great place to relax and stay in. Resort is also located right next to Lagoi Plaza with food and simple amenities. Also, short walk to Lagoi beach with a nice restaurant. Could have been better if the 2 rooms within the same villa could be adjoining. And the Lagoi Plaza is only partially operated with limited food options. Nevertheless, great stay for my family!

Everything was great with friendly staffs to comfortable beds. Could improve on the breakfast and abit on insects but its also not really their fault as its inevitable. Overall 9/10 i really enjoyed my trip and stay here