Natra Bintan, a Tribute Portfolio Resort
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1 room, 2 adults, 0 children
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Natra Bintan, a Tribute Portfolio Resort
No.3 of Family Hotels in Bintan
Jalan Raya Haji Km 01 Kawasan Pariwisata, Sebong Lagoi, Bintan, Riau Islands, 29152, Indonesia
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Last booked 11 hrs ago












Amenities
Outdoor swimming poolFree
Surfing
Spa
Massage room
Private parkingFree
Car rentals
Bar
Restaurant
All amenities
Property Description
Escape on a family-friendly glamping vacation at Natra Bintan, A Tribute Portfolio Resort. Overlooking the stunning Crystal Lagoon Southeast Asia’s first and largest man-made seawater lagoon on Bintan Island, Indonesia. Our Bintan Island family resort is also ideal for groups and corporate events. Indoor and outdoor venues are available, with every space supported by delicious catering. The lush resort grounds host safari-inspired tents with private patios boasting garden or lagoon views. Every glamping accommodation feature king-sized beds, LED TVs, mini-refrigerators, sofa beds, outdoor rainforest showers, free Wi-Fi, and air conditioning. Indulge in delicious cuisine or sunset cocktails overlooking the lagoon at The Patio Restaurant and Bar, or arrange a barbecue on your tent patio. Explore nature with a guided private mangrove tour, enjoy a round of golf at Bintan Golf Club, or capture stunning moments at the Sand Dune.
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9.2/10
The room is very unique.
All 191 reviews
Surroundings
Airport: Raja Haji Fisabilillah Airport
(51.9 km)
Airport: Hang Nadim International Airport
(60.6 km)
Landmarks: Marine life discovery park
(250m)
Landmarks: Patung Badak
(560m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies

4
Larger Guest Room, 1 King, Sofa Bed, Garden View, Whirlpool
1 King bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability

4
Small Guest Room, 1 King, Sofa Bed, Garden View
1 King bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability

4
Guest Room, 1 King, Sofa Bed, Pool View, Whirlpool
1 King bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability

4
Guest Room, 1 King, Sofa Bed, Pool View
1 Sofa bed and 1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability

4
Guest Room, 1 King, Sofa Bed, Garden View
1 Sofa bed and 1 King bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability

4
Safari Tent With Garden View
1 Sofa bed and 1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability

3
Deluxe Tent With Lagoon View
1 Sofa bed and 1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
Hide Room Types
Guest Reviews
9.2/10
Great
191 reviews

- Cleanliness8.9
- Amenities8.8
- Location9.4
- Service9.5
Average for similar properties in Bintan

AI Summary
The resort offers a diverse, high-quality breakfast and e-scooter experience. Guests value the comfortable, spacious rooms and attentive staff, providing top-notch service and a memorable stay.

Guest User
August 20, 2025
我們 8 月 8–9 日住在 Natra Bintan。整體環境不錯,退房手續也挺順利。退房後中午12點去餐廳吃自助餐,剛開始還有工作人員主動説衹收三位成人的費用,感覺挺貼心的。
不過用餐過程中我媽在菜裏發現了一條黑色的大蟲子,這真的讓人有點崩潰。當時我們立刻跟服務員説了,主廚也出來道歉,還問我們想要什麼補償。因為當時大家都挺尷尬的,也沒多説什麼。
我媽是素食者,之後基本沒再吃東西,我們點了素食的單點菜,但等了二十分鐘還是沒上來,最後説沒吃到什麼就走了。
作為一家五星級酒店,這樣的情況確實挺讓人失望的。希望酒店能更注意食品衞生和上菜效率,畢竟客人來度假還是希望吃得安心、玩得開心。如果你們對聲音敏感的也建議別訂這類酒店,晚上飛機經過的聲音很大
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Arielle Liu
August 10, 2025
The resort is great. It’s our first time staying in a tent like accommodation place, rather interesting. The resort is near to ferry terminal, very convenient also.

Guest User
August 10, 2025
I always bring my kids here, and the water activities are great. Areas for improvement: The hotel restaurant menu hasn't been updated in years, and our room didn't include towels or slippers. We asked for a quieter room, but they still assigned us to rooms near 519. The bar at the neighboring hotel was right next door, and the music was incredibly loud, not finishing until 11:30. Fortunately, the duty manager finally moved us to a new room, allowing us to rest. I suggest the hotel work with the neighboring hotel to resolve this issue. If you have children who need to go to bed early, please communicate with the front desk in advance to avoid that area. However, the hotel staff were all very nice and made us feel right at home, especially Sanjai, who was very attentive.
Original TextTranslation provided by Google

Mingzitazijiyaozhemechangwoshizhendemeibanfa
August 4, 2025
The room is very unique.
Original TextTranslation provided by Google

Karen_wym
August 3, 2025
great location, friendly staff, nice facilities, perfect tent !! everything is great!!

Guest User
July 30, 2025
Very clean and very satisfied
Original TextTranslation provided by Google

Hermanss
July 28, 2025
The tent is very unique. I stayed with my parents. This is my second time here. It's great.
Original TextTranslation provided by Google

Anonymous User
July 27, 2025
This place is great for all but better for a couple. Esp, the main lobby or restaurant - Patio, has too many steps. Kind of dangerous to the elderly and kids.
However, it is a great place to relax.
Services & Amenities
Most Popular Amenities
Outdoor swimming pool
Free
Surfing
Off-site
Spa
Additional charge
Massage room
Private parking
Free
Car rentals
Bar
Restaurant
Conference room
Additional charge
Multi-function room
Business center
Playground
Water park
Additional charge
Water slide
Tour and ticket booking service
24-hour front desk
Wi-Fi in public areas
Free
Luggage storage
Bicycle rental
Free

Outdoor swimming pool

Spa

Bar

Restaurant

Conference room

Multi-function room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Saltwater pool
Pool umbrellas
Towels
No restrictions
Opening times
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Valet parking
Transportation
Car rentals
Shuttle service
Free
Bicycle rental
Free
Front Desk Services
24-hour front desk
Concierge service
Translation tools available
Express check-in and check-out
Safe at front desk
Luggage storage
Wake-up call
Tour and ticket booking service
Languages Spoken
English
Indonesian
Chinese (Mandarin)
Food & Drink
Snack bar
Halal meals provided
Convenience store/kiosk
Bar
Alcohol-free rooms (on request)
Room service
Health & Wellness
Spa
Additional charge
Sailing
Off-site
Surfing
Off-site
Windsurfing
Massage room
Kayaking
Off-site
Foot bath
Activities
Water slide
Water park
Additional charge
Eco tours
Public Areas
BBQ
Additional charge
Gift shop
Picnic area
Garden
Smoking area
Water purifier
Cleaning Services
Clothes dryer
Laundry service (on-site)
Additional charge
Facilities for Children
Playground
Kids' board games/puzzles
Books and videos for kids
Children's meals available
Children's slippers
Children's toothbrushes
Business Services
Multi-function room
Fax/copying service
Wedding service
Conference room
Additional charge
Business center
Accessibility
Pool ramp available
Accessible rooms available
Safety & Security
Intruder alarm
Smoke detector
CCTV in public areas
First aid room
First aid kit
Fire alarm
Fire extinguisher
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
Age | Fee |
---|---|
Children 3 years old and under | Extra crib: Free |
Breakfast
StyleBuffet
Age | Fee |
---|---|
Adult | Free |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the number of rooms you book. The charge is IDR 2,000,000 (approx. COP 492,150.15) per room.
Deposit Payment MethodsThis property accepts credit cards
Deposit RefundThe deposit will be returned to the original account of payment within 14 days after check-out.
Pets
Pets are not allowed
Service animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
- Cash
Property Description
- Opened: 2019
- Number of Rooms: 100
Phone:+62-627-70692252
Email:trb.tnjtx.reservation@tribute-portfoliohotels.com
Escape on a family-friendly glamping vacation at Natra Bintan, A Tribute Portfolio Resort. Overlooking the stunning Crystal Lagoon Southeast Asia’s first and largest man-made seawater lagoon on Bintan Island, Indonesia. Our Bintan Island family resort is also ideal for groups and corporate events. Indoor and outdoor venues are available, with every space supported by delicious catering. The lush resort grounds host safari-inspired tents with private patios boasting garden or lagoon views. Every glamping accommodation feature king-sized beds, LED TVs, mini-refrigerators, sofa beds, outdoor rainforest showers, free Wi-Fi, and air conditioning. Indulge in delicious cuisine or sunset cocktails overlooking the lagoon at The Patio Restaurant and Bar, or arrange a barbecue on your tent patio. Explore nature with a guided private mangrove tour, enjoy a round of golf at Bintan Golf Club, or capture stunning moments at the Sand Dune.
Frequently Asked Questions
What is the cancellation policy for Natra Bintan, a Tribute Portfolio Resort?
The cancellation policy for Natra Bintan, a Tribute Portfolio Resort varies depending on the type of room and booking conditions.What is the cancellation policy for Natra Bintan, a Tribute Portfolio Resort?
What are the check-in and check-out times at Natra Bintan, a Tribute Portfolio Resort?
Standard check-in time at Natra Bintan, a Tribute Portfolio Resort is 15:00 and check-out time is 12:00.What are the check-in and check-out times at Natra Bintan, a Tribute Portfolio Resort?
What amenities and services are available at Natra Bintan, a Tribute Portfolio Resort ?
Natra Bintan, a Tribute Portfolio Resort offer top amenities and services include Shuttle service.What amenities and services are available at Natra Bintan, a Tribute Portfolio Resort ?
Can I bring my pet inside the Natra Bintan, a Tribute Portfolio Resort?
As much as we love pets, unfortunately, we are unable to accommodate them in Natra Bintan, a Tribute Portfolio Resort.Can I bring my pet inside the Natra Bintan, a Tribute Portfolio Resort?
How far is the Natra Bintan, a Tribute Portfolio Resort from the closest airport?
The closest airport is Raja Haji Fisabilillah Airport, and it is about 1 hour 1 min from hotel by car (51.9 km).How far is the Natra Bintan, a Tribute Portfolio Resort from the closest airport?
Is airport shuttle service offered by Natra Bintan, a Tribute Portfolio Resort ?
No, the Natra Bintan, a Tribute Portfolio Resort doesn't offer airport transfer services.Is airport shuttle service offered by Natra Bintan, a Tribute Portfolio Resort ?
About This Property
Nearest Airport | Raja Haji Fisabilillah Airport |
---|---|
Distance to Airport | 51.92KM |
Average Price From | COP1136375 |
Hotel Star Rating | 5 |