Hotels near Bintan Island, Bintan

Overall a pretty decent stay. We super love the service and friendliness of the staff. Very accommodating to all of our requests and many last minute changes. The room is quite clean and the aircon is super strong. Very convenient to have the pool outside, good privacy while you take a dip/play in the water. They have Netflix, Disney+, etc but you need to sign in to your account. Downside is we are disconnected to the signal/no internet for the TV. Ended up using our phones to watch shows.

Allow me to share my honest review; Hotel Management & HR Team: ”Excellent”, as per photo attached, they did put effort to my special request to fulfill. Thank you. Hotel Reception: ”Terrible”, we checked-in on 29 Mar'25, the female receptionists are too slow and showed attitude, something like very long face,they don't look happy to either serve customers or love what they're doing, they looked so stressful. The male receptionists are just okay, they still manage to communicate with smily face and tried their best to be fast. Hotel Cleanliness: ”Okay” ,no dusty Hotel Food: Breakfast menu have variety of choices and some are tasty. Late night room service foods are cold and hard. Hotel Location & shuttle bus: Just away 10-15min from ferry terminal. Be aware of shuttle bus arrangement, we placed our luggage inside the bus and waiting in the lobby bcox the bus scheduled to leave at 11:30am, suddenly the bus was leaving around 11:15am without us, the staff simply said the seat was full, that's why bus left. We followed with another bus and found our luggage put in the open corridor alone.

Just got back from a stay at the Holiday Inn Resort, and I had a great time! The service was awesome, and the staff were super friendly—really made me feel at home. The swimming pool and all the amenities were on point. I loved hanging out by the pool! And let me tell you, the Indonesian food was fantastic. I can't recommend it enough! I’m planning come back in future.

The property has lots of potential and service staff have wonderful attitude. it just opened in Oct, so not everything is fully up just yet. It was generally a nice stay but several small disappointments added up and we conclude we would stay elsewhere if we returned to Bintan (although probably not soon). - we were fortunate to get the room early at check-in (~1230pm) cos the room was ready. - F&B team had the most hiccups. we had late lunch on the first day - the restaurant was not busy but they could not cope with orders. we waited over 40mins and other tables that came later were served before us. food was not even piping hot when it arrived, which is weird—was it sitting around and just not served?? - subsequent days’ breakfast at the same and only restaurant also always had something up. e.g. long waits, forgotten orders, and when we asked about items, two of them would turn up. that said, all the staff were super nice, and we’re grateful — albeit still disappointed. - the room was very pretty but there’s an impractical design flaw on the hanging lamp on the bedside. it rattles every now and then due to the AC. i ignored it fine but it drove my husband mad 😅 he had to cushion it with a hand towel. - the in-room phone was also strange. we had to try many times to dial ‘0’ for guest services — there’s no other number to call. it sometimes sounded like it was ringing/connecting but nothing was happening. - housekeeping didn’t clean our room the whole time we were out on day 2. only came when we were back resting at 5+pm. - indigo doesn’t allow sharing of facilities with sister hotel, which frankly is a missed opportunity these days. i’ve lost count of the number of resorts who do it and market it as a plus point. it almost seems weird that they don’t when it’s virtually connected to IHG. - hadn’t realise this but they don’t brand themselves as a family hotel so there’s no kids club. don’t pick this place if u need a place to entertain your kids. i was surprised that a beach resort didn’t have a kids club 😆 - the hotel wanted to impose a surcharge on my 5yo who was sharing the same room same bed and not (in my opinion) consuming significantly more resources than another guest who may have been just a couple without a kid. we’ve been to many other properties that brag a “kids stay free” concept unless u ask for an extra pullaway bed. anyways, while the charge is relatively common, when asked about what the charge goes toward, the explanation i was offered was weak. and after the stay, all the more i didn’t feel there was much to justify this so called additional charge.

3D2N stay to celebrate our wedding anniversary. Complimentary shuttle bus to hotel & ferry terminal. Excellent services from all Natra Bintan hotel's staff, they were so warm & welcoming! Our room was decorated & a slice of cake was provided. Breakfast spread was gd & delicious, room was clean, staffs always make up room daily so if you do not want to make up room better put the ”Do not disturb” sign on door handle. Cannot hear neighbours, but you do hear aeroplane flying noise in the middle of night, birds chipping at 6am plus so if you are a light sleeper then you might find it hard to get a gd sleep. Hotel provides buggy services to bring us to room, different parts of Treasure Bay. 20% off activities at Treasure Bay for being Natra guests. Only 3 restaurants which are at Natra, Anmon & Treasure Bay activity centre. Had western lunch at Anmon hotel once but food was average, Natra's food was much better. Will definitely consider Natra for our next Bintin trip due to the excellent staffs!

We booked the BRF ferry and arrive Bintan in an hour. When arrive, they have someone to to pick us from the ferry terminal by bus. It takes about 15 mins to arrive the resort. The room was ready to checked in when we arrived. We have 2 bedrooms and the rooms are clean. The food in the hotel is good but Singapore price. Anyway if want to relax and do nothing, this is the best place to go.

The resort is conveniently located very close to the ferry terminal, making it easy to reach. Upon arrival at the terminal, a bus service is provided to bring us directly into the resort,. We were pleasantly surprised to be allowed an earlier check-in at around 12 PM, even though the official check-in time was 3 PM. This thoughtful gesture set the tone for our stay and allowed us to settle in comfortably without any delays. The service at the resort was exceptional. The staff were incredibly friendly, prompt, and went the extra mile to ensure we felt welcomed and well-cared for. Their attention to detail and willingness to assist with anything we needed truly stood out. We stayed in a glamping room that was spacious, clean, and equipped with air conditioning. Despite it being the rainy and windy monsoon season, there were no issues with leaks, and the room remained cozy. However, it’s important to note that the glamping tents are not soundproof. We could hear people talking outside and the sound of the tent shaking during strong winds. Treasure Bay Bintan offers a variety of facilities and activities, and we had an entire day to enjoy everything it had to offer.However due to the rain, we could not do all of the activities and think that visiting during the dry season might be a better option. One of the highlights of our stay was the tent-side BBQ. Unfortunately, due to the rain, we couldn’t BBQ the food ourselves, but the resort accommodated us by preparing the BBQ in the restaurant and serving it to us. The food was delicious, but the portions were quite generous—enough to serve up to three people per two sets(Do take note the minimum order has to be two sets). Overall we are very happy with the service provided to us!

Had a very good stay in Banyan Tree, we like the spacious villa either our own jacuzzi. Room was clean and appreciate the staff to prepare our room for night setup, with the mosquito nets and cools. Food was good and had good selection too. Spa massage was also good. You can ask the buggy to drive you anywhere within the resort and their sister hotels. Staffs are all friendly and always greet with a smile. Just take note a lots of insects so bring your insect repellent. And don’t have complimentary shuttle from ferry terminal, its chargeable. The TV is old model so cant cast your phone to watch Netflix. The telephone line will cutoff during rainy days, however, whatsapp service and will still be contactable with the reception. Overall a good stay if you want a private and relaxing holiday.

My husband & I enjoyed our 4 days & 3 nights stay at Nirwana Resort for my Birthday Celebration. The staff gave me a surprise birthday cake while having a buffet breakfast at their Cafe restaurant. Our room was spotlessly clean, the staff were very friendly & accommodating to our request. I feel totally relaxed, renewed & recharged during our stay. Sunset was truly mesmerizing while savouring our diner at Kelong Restaurant. I will recommend this resort for those who want to be away from the hustle and bustle of city life and experience the tranquility & serenity of this Island. We will surely come back again.

Perfect quiet side of Bintan, luxury and spacious villa room - Upper Garden. Free pickup at ferry terminal. All front desk requests made via WhatsApp or room phone. Super fast response!! Facilities were practical like bicycles per villa, gym, spa, kids playhouse, water sports and 3 dining restaurants for selection. Bed was medium firm, clean bathtub, good water pressure for standing rain shower, attached hairdryer was all great! Buggy service to get around by dialing 0. Custom text bed decor and turn down service available for free. Recommend for couples! Good breakfast with live stations - egg station, waffle pancake station, noodles station, bubur station (congee). Free activities like towel art, Farm animals feeding - rabbit and chicken. Pool was clean, no leaves/sand. Baby wading pool available too. Pool bar menu was good with live band nights. Indonesian cuisine at Rica Rica is highly recommended. Can skip Rimbun Grill, our chicken was overdone. Superb getaway for 2 nights!!! Singaporean approved!