Hotel Emporium

Firs of all i like to say that the receptionist Jasmina and Naida in the restaurant were more then exceptional with their service, keep up the good work girls. We travel the world and always stay in 4 or 5 star hotels. This hotel should not be rated even 2 stars. We booked 6 nights and could barely sleep 1 night. Lift did not work, Public places were filthy and nothing has been improved since the hotel has been opened. Torn chair covers, walls are chipping and badly need painting. Dinnerware is all scratched and in dire need of replacement. BEWARE it is a pet friendly hotel and we had a room 2 doors away from barking dogs all night. The curtains are not light blocking and we had the hotel light shining into our room, it was like daylight all night long. The air conditioner did not work in the room we booked and it was more then 45c so they moved us into a smaller room in which aircon worked but thats about it. Mattress was so old that you could feel every springs on your back. Wardrobe was so small that if you hang 2 items you can’t shut the door. There was a dead pigeon on the terrace where you have breakfast. We could not wait for the next day to find alternative accommodation as that was not the place to stay even one night.

This hotel should not be rated 4-stars, 2-stars would be maximum. Room furnishings are dated, the curtains are not light blocking, the air conditioner not working, no bathroom amenities, breakfast selection poor. On-site parking is a plus, wi-fi works. Not recomended!