When I checked in, the hotel staff didn't ask where I booking my room. They just took my ID card to check and told me that they didn't have my room. I told them that I had booked it on *******. and try to give them my order number, but they didn’t take look, just told me wait ,and she will try one more time, she said 4-5 times to me in this 15-20mins she didn't find my room, … after that the room I found there was no toothbrush and slippers. but the first floor there are has sold toothbrushes for sale for $3 … I think it was drama , and I relook the hotel the parking fees was $20 and breakfast was $10, these not showing on the first-page when I’m booking. so everything was terrible .