Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt
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Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt
2025 Global 100 – Cultural Hotels
1 Av. de l'Impératrice, Biarritz, Nouvelle-Aquitaine, 64200, France
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Highlights
Ideal location
Excellent service
Sparkling clean
Lots to do
Pets welcomeAmenities
Golf course
Sunbathing area
Indoor swimming pool
Outdoor swimming pool
Diving
Snorkeling
Surfing
Horse riding
All amenities
Property Description
A living memory of Biarritz history, theVilla Eugenie, now Hotel du Palais, was built in 1855 by Napoleon III for his wife Eugenie de Montijo, now among the most famous historical resort in France. The main hall, private salons, restaurants have all maintained their second empire style. A style which defines Biarritz and assures its reputation as a refined ocean resort. All the rooms and suites are enhanced with artwork, tapestries, furnished in predominantly second empire style from the days of Napoleon III. The greatest care went into selecting furniture and fabrics to create a resonant harmony and unique style for each room. Suites are noble and elegant, offering the vision of a certain luxury a la Francaise.
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9.4/10
Cleanliness9.3
Amenities9.4
Location9.4
Service9.3
All 65 reviews
Surroundings
Airport: Biarritz Pays Basque Airport
(4.9 km)
Airport: San Sebastian Airport
(35.0 km)
Train: Gare de Biarritz
(4.9 km)
Train: Bayonne Station
(10.3 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
7
Family Two-Bedroom Suite
2 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability
9
Imperial Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability
6
Rooftop Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability
8
2 Twin Classic Deluxe Ocean View
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
6
1 King Classic Deluxe Ocean View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability
6
Junior Suite 1 King Bed
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability
5
Junior Suite With Ocean View 1 King Bed
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability
9
Ambassador Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability
6
King Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability
8
Deluxe Twin Room With Ocean View
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability
10
Palais Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability
6
Deluxe King Room With Cruise Liner Collection
1 King bed
35m² | Floor: 5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability
10
Two Bedroom Imperial Suite
2 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability
9
Royal Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Wi-Fi in room
Check Availability
5
Twin Room
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability
7
Deluxe King Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability
7
Twin Room With Beach View
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability
7
King Room With Beach View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability
5
Deluxe Classic King Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability
8
Deluxe Twin Room
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability
8
Classic King Room With Beach View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability
7
Ambassador Suite Cruise Liner
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability
8
Deluxe King Room With Ocean View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability
8
Junior Suite Cruise Liner
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability
9
2 Twin Classic Collection
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability
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Guest Reviews
9.4/10
Amazing
65 reviews
- Cleanliness9.3
- Amenities9.4
- Location9.4
- Service9.3
Average for similar properties in Biarritz
Review summary
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Newly Renovated, Clean, and Quiet Environment: The hotel received overwhelmingly positive feedback, with most users highlighting its newly renovated, clean, and quiet environment.(based on 1 review)
Markoyunrui
June 7, 2025
很不錯 很客氣服務不錯
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Guest User
November 4, 2024
The service attitude and emotions are really nothing to say
Original TextTranslation provided by Google
Igor
August 7, 2023
The hotel stay was comfortable, but room service allowed itself to forget about evening service for three days. Bed linen was changed every three days... but they smile and politely promise.
Original TextTranslation provided by Google
Ziyoudeguba
December 16, 2022
Newly renovated, clean and quiet, with a strong sense of service, the restaurant has an invincible sea view, a paradise for surfers
Original TextTranslation provided by Google
Guest User
July 31, 2025
Super séjour en famille à l'occasion des 3 ans de notre fille. Superbe accueil, Julie du Guest relation a fait de ce séjour un moment incroyable. Le petit plus : les petites attentions que se soit dans la chambre ou le petit cadeau offert à notre fille. Un grand merci. Nous avons été choyé tout au long du séjour. Le personnel de l'hôtel est jeune, agréable, tous souriants et répondant à vos moindres besoins. A bientôt Emilie, Alexandre et Alma
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Guest User
July 31, 2025
Un vrai palace! Tout est vraiment parfait dans cet hôtel. L'hôtel en lui même est magnigique, la vue est époustouflante.. Et une mention spéciale pour le cocktail signature du Palais! 🙂
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Guest User
July 21, 2025
Beautiful hotel located in the absolute perfect spot in beautiful quaint Biarritz . The staff, rooms, restaurant, view, pool were amazing. I considered staying somewhere less expensive but honestly if you have the opportunity to visit Biarritz, which I highly recommend, this is THE place to stay
Guest User
July 21, 2025
Très belle expérience à la garden -party du dimanche midi au restaurant La Terrasse. Excellent déjeuner avec une mention toute particulière pour Patrick, le sympathique écailler, aux petits soins et Roxane pour un service attentionné et souriant. À ne pas manquer !
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Services & Amenities
Most Popular Amenities
Golf course
Off-site
Sunbathing area
Indoor swimming pool
Outdoor swimming pool
Diving
Snorkeling
Surfing
Off-site
Horse riding
Off-site
Hiking
Off-site
Sauna
Spa
Massage room
Gym
Private parking
Additional charge
EV charging station
Car rentals
Bar
Restaurant
Cafe
Taxi booking service
Conference room
Additional charge
Multi-function room
Playground
Childcare service
Additional charge
Tour and ticket booking service
Currency exchange
24-hour front desk
Wi-Fi in public areas
Free
Luggage storage
Indoor swimming pool
Outdoor swimming pool
Spa
Gym
Bar
Restaurant
Conference room
Multi-function room
Playground
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
2 Swimming pools
Indoor swimming pool
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking, and Charge, €30.00 (approx. PHP 2,012.04) Daily. Reservation not needed.
Private parking
Additional charge
Car charging facilities
Valet parking
Additional charge
Transportation
Car rentals
Shuttle service
Additional charge
Taxi booking service
Front Desk Services
24-hour front desk
Concierge service
Express check-in and check-out
Safe at front desk
Luggage storage
Wake-up call
Currency exchange
Tour and ticket booking service
Languages Spoken
English
Dutch
Portuguese
French
Italian
Spanish
Russian
German
Food & Drink
Snack bar
Cafe
Bar
Lobby bar
Room service
Health & Wellness
Spa
Sailing
Off-site
Surfing
Off-site
Surfing lessons
Diving
Golf course
Off-site
Horse riding
Off-site
Hair and beauty salon
Gym
Massage room
Sauna
Sunbathing area
Turkish bath (Hammam)
Mountain climbing
Off-site
Kayaking
Off-site
Mountain biking
Off-site
Ziplining
Off-site
Body care
Hiking
Off-site
Snorkeling
Yoga session
Foot bath
Activities
Eco tours
Off-site
Fishing
Public Areas
No smoking in public areas
Garden
Elevator
Cleaning Services
Dry cleaning
Additional charge
Ironing service
Additional charge
Clothes dryer
Laundry service (on-site)
Additional charge
Facilities for Children
Playground
Childcare service
Additional charge
Children's meals available
Children's bathrobes
Children's slippers
Children's toys
Business Services
Postal service
Multi-function room
Fax/copying service
Additional charge
Multimedia display system
Wedding service
Conference room
Additional charge
Accessibility
Pool ramp available
Stair-free main entrance
Wheelchairs available
Accessible rooms available
Safety & Security
Intruder alarm
Smoke detector
CCTV in public areas
First aid room
First aid kit
Fire extinguisher
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: After 16:00
Check-out: 07:00–12:00
Front desk hours: 24/7
The property will provide check-in details after booking
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleSet menu
| Age | Fee |
|---|---|
Children 17 years old and under | €25.00 (approx. PHP 1,676.70) per person |
Adult | Set menu:€50.00 (approx. PHP 3,353.40) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are allowedAdditional charge
Types of pets allowed: dogs, cats
Fee: €60.00 (approx. PHP 4,024.08) per pet per night
Service Animals
Service animals are allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 2019
- Number of Rooms: 142
A living memory of Biarritz history, theVilla Eugenie, now Hotel du Palais, was built in 1855 by Napoleon III for his wife Eugenie de Montijo, now among the most famous historical resort in France. The main hall, private salons, restaurants have all maintained their second empire style. A style which defines Biarritz and assures its reputation as a refined ocean resort. All the rooms and suites are enhanced with artwork, tapestries, furnished in predominantly second empire style from the days of Napoleon III. The greatest care went into selecting furniture and fabrics to create a resonant harmony and unique style for each room. Suites are noble and elegant, offering the vision of a certain luxury a la Francaise.
Frequently Asked Questions
What is the cancellation policy for Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt?
The cancellation policy for Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt varies depending on the type of room and booking conditions.What is the cancellation policy for Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt?
What are the check-in and check-out times at Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt?
Standard check-in time at Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt is 16:00 and check-out time is 12:00.What are the check-in and check-out times at Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt?
What amenities and services are available at Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt ?
Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt offer top amenities and services include Shuttle service.What amenities and services are available at Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt ?
Can I bring my pet inside the Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt?
Pets are allowed on request at Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt. Charges may be applicable.Can I bring my pet inside the Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt?
How far is the Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt from the closest airport?
The closest airport is Biarritz Pays Basque Airport, and it is about 12 mins from hotel by car (4.9 km).How far is the Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt from the closest airport?
Is airport shuttle service offered by Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt ?
No, the Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt doesn't offer airport transfer services.Is airport shuttle service offered by Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt ?
About This Property
| Nearest Airport | San Sebastian Airport |
|---|---|
| Distance to Airport | 34.95KM |
| Nearest Train Station | Bayonne Station |
| Distance to Train Station | 10.32KM |
| Average Price From | PHP110311 |
| Hotel Star Rating | 5 |