Guest User
March 24, 2025
We booked a stay for one night as we had to catch a train at midnight. As we entered the room there were cockroaches on the table. No mineral water provided until requested. Towels and bedsheets were dirty. Not a family hotel at all, better stay at Excellency or Seetal. Also, we mistakenly lost the key to which they didn’t have duplicate key which is a serious concern and we had to pay for the lock change which never happened as they told us that door was opened through window early morning when we were asleep which sounded fishy, if they could open the door through window then why not in front of us?? If you want to avoid having any terrible experience then pls don’t book this hotel at all specially with family and kids.