Sunbird

I recently stayed at Hotel Sunbird, Bharatpur, booking a standard room for one night as my primary focus was visiting the Bharatpur Bird Sanctuary. Upon checking in, I realized that a hot kettle was not provided in the room. When I approached Mr. Laxman Singh, the GM/Proprietor, he curtly informed me that kettles are not included and that I "should have read the confirmation email." His response was both dismissive and unprofessional. Basic amenities like a TV, towels, or a kettle are standard in most hotels—you don’t expect guests to bring these from home! I then requested tea via room service for the next morning, but he refused outright. When I tried to discuss the matter further, he started shouting, misbehaving, and even threatened to throw my belongings out if I didn’t vacate the room within 30 minutes. His behavior was shockingly rude and completely unacceptable in the hospitality industry. In all my travels, I have never encountered such disgraceful service. This hotel lacks basic courtesy and professionalism, and the management seems to believe that losing a customer or receiving a bad review won’t make a difference. Avoid this hotel at all costs. There are plenty of other options in Bharatpur where guests are treated with respect.

Specious clean room with kettle and tea making facilities. Specious bathroom with good shower and hot water. WiFi, air con and TV in room. Nice furniture and well arranged seating with good storage. Courteous and attentive staff made our stay very welcome. Good fresh cooked food in the restaurant.

Hotel Sunbird is a delightful retreat for nature lovers. The lush greenery within the hotel premises creates a serene and refreshing atmosphere, making it a perfect getaway from the hustle and bustle of city life. The well-maintained gardens and vibrant plants add a charming touch to the ambiance, ensuring a relaxing experience for guests. The staff is courteous and attentive, ensuring that every need is met promptly. Rooms are clean and comfortable, offering a great blend of modern amenities and natural surroundings. Whether you're enjoying a stroll in the gardens or sipping coffee on the patio, the tranquil environment enhances your stay. Highly recommended for those seeking peace and a close connection with nature!

I had a wonderful time at Hotel Sunbird. The rooms are very comfortable and excellent with all the facilities that one could ask and wish for. Moreover, the location is great and very close to the Keoladeo National Park (Bharatpur bird sanctuary) main gate so it hardly takes less than 2 minutes to get to the National Park. The owner - Laxman ji - is a great host and is very passionate about bird photography himself. The staff members are very courteous and go out of the way to ensure you have a comfortable stay especially Dharmender. Highly recommended

Disappointing stay at Hotel Sunbird in Bharatpur!very unhelpful staff. The manager demanded hard cash to avoid GST. No room service for food, and the restaurant menu was overpriced with no discounts even in off-season. The quality of food was average, not worth the cost. Overall, a frustrating experience.

Laxman ji, the owner was in touch over the phone from the time we made our booking. His staff was expecting us, helped us on arrival and had already arranged a very good guide Ranbir and an e-rickshaw to visit the national park soon after freshening up after arrival. Had a magical 3 hours: afternoon-evening in the park - Ranbir was a fount of knowledge about the park, the birds and the plants n animals there. We wish we could have stayed longer. The hotel is just 250 metres from the park entrance and has an electric vehicle (ev) fast charging station (Statiq) just outside. Unfortunately, it was under maintenance when we were there, but Laxman ji was very gracious in organising a slow charging facility for our ev within the hotel premises. The room and bathroom were very clean, the staff was very helpful and we thoroughly enjoyed our stay and the breakfast.