The Beverly

I visit North Shore, MA several times a year. Booked this trip on a whim and had minimal places to stay. I went on booking and saw this and for the first time, didn’t read reviews and wish I did. I just looked at the pictures the actual owners posted and it seemed like it was a decent place to stay. It was giving a boutique vibe and the price was decent for a last minute weekend in Beverly. First off there is no communication upon check in or or. It’s all contactless with texts from the owner and having to enter a code on the door. I booked a two queen bed and the beds were definitely not queen. I shared a bed with my four year old. He has a full size bed at home and this bed was definitely full size. I’m a 5ft 130 pound woman and he’s 30 pounds and it was right. We were on the “basement” level which was sketchy to say the least. The stairs were gross, unsafe and very tight. Very difficult to bring luggage down and walk down in general. The place as soon as you opened it smelled of very strong chemicals. Not a clean smell a smell that was nauseating and caused a migraine. The room itself smelled as if they were covering a faint smell of cigarettes and the visible mold. The furniture was very cheap. Not even IKEA worthy, the beds were so low to the ground and so uncomfortable. Only one person could fit in the bathroom and even that felt tight. You could shower, pee and wash your hands all at once. Mold, paint chipping everywhere and the ceiling was coming down. Upon leaving the “code” to depart didn’t work. I went to the main office where no one was. There was a kid walking around and I asked him if he worked there and for help. He seemed just as confused and didn’t know how to lock it either. The WiFi was terrible, and the locks didn’t work even when leaving. The place is just a run down motel that the owners failed very hard at with some more modern cheap furniture. Please do your research and stay elsewhere. Thankfully this was only for one night.

I can honestly say that I was pleasantly surprised. The room was super clean and the amenities were above and beyond. Full size refrigerator and stove, microwave, toaster, plates, pots and pans, silverware, and even salt and pepper. Oh and coffee pods, cream and sugar and of course a keurig. The living room was nice with a tv there. The beds were very comfortable. Plenty of room in the closet and dresser. The bathroom was spotless and the towels were nice and thick. The room was quiet even tho there were other guests except on trash day.. the refuse truck shook the building emptying the dumpster. The building is within walking distance of restaurants and some stores, and a very short drive to downtown Beverly (where there is an eclectic assortment of shops and restaurants ). The drive into Salem takes like 15 minutes as well. I am very happy with my choice to stay at the Beverly and plan on many more stays in the future.

We should’ve known that the building had problems with unsavory guests, based on the information that was necessary for room registration… unbelievable. You have to upload a picture ID and then take a selfie to prove that it’s really you…. Clearly they have problems. I called the hotel the day before our arrival to see if we could get into our room a little early. I explained that we had a formal event 30 mins away from the hotel. We needed to shower and get dressed. A 4pm check in would be cutting it close. The male desk attendant that I spoke with was just nasty, and less than helpful. We should have cancelled our reservation at that point. Add to all of the above the fact that the property is poorly maintained. We were placed in the room in the BASEMENT level. The room smelled of must and mold, that they attempted to mask with some type of air freshener. The floral smell of the air fresheners made the odor worse, nauseating really. The dank, mold smell was worse in the tiny bathroom, so we skipped showering. The stairwell to the basement level is narrow, dirty, and has frayed carpeting. (See photo) our bed frame had apparently been broken at some point and was instead supported by cinderblocks! Additionally, the neighboring building is a multi family, which has discarded kitchen appliances in the shared parking lot. Very sketchy. Stay away!

Absolutely beautiful rooms, and top notch service! I booked on behalf of a friend for her visit, and they did everything to make the entire process seamless, even after a series of misshaps at the airport caused their incoming flight to be delayed. Also a very convenient location! Will definitely be booking with them again!

Decent Nice hotel. room was clean bed was great

Needed a hotel close to my daughter’s college for a last minute trip. I booked this hotel and then read the reviews after, which a lot of them were not so good. I was super nervous but I can basically debunk all the bad reviews or at least I did not experience any of the previous complaints!! The hotel was very accommodating!!! I requested something last minute and they came through! The communication was great, I had no issues. I loved how it was virtual check in and check out. But someone’s was available if I needed to talk to speak with them. The room was super cute and clean. Everything seemed new or upgraded. There was no weird odors and the bathroom was spotless. We were so comfortable. My only complaint was that there was no accessible outlets near the beds, I had to move them to plug in my phone…. Which is NOT a big deal. And one other thing was the front door had 2 small windows that were not covered. They are high up, but since the room is street level, anyone could walk up and if standing on their toes or tall enough, they can see right in. Other than that, this hotel is awesome. This will be are go to every time we travel up from Philly to see our daughter at school. We have a few upcoming trips and can’t wait to stay again!!!!! Thanks!!!