Bethesda Marriott

The guests appreciated the spacious, clean, and comfortable rooms with excellent service and amenities. They praised the cleanliness, amenities, and friendly staff. However, there were no significant disadvantages mentioned.

It takes a lot for me to write a review during my stay. If you can stay somewhere else in Bethesda, do it. As other reviewers have noted, the hotel is rather remote with no walkable food options. Pros: 1. The room was clean. 2. The staff was friendly. Cons: 1. All of parking access is by room key card. When you arrive and the vestibule is backed up, you are forced to wait. 2. Accessing your Bonvoy account to gain free Wifi is nearly impossible. I gave up and just paid the fee. 3. No recognition of gold elite status. No upgrade offer (that's ok). 4. No water bottles in the room or offered at check=in. 5. The cups in the room were paper cups. The above are not significant problems for a hotel. The two below are. 1. There were no washclothes in the bathroom. I trekked down to the front desk, informed the desk clark who asked me, "are you sure?" He didn't have any at the front desk but he assured me "someone would be right up." Two hours later, no sign of any washclothes. 2. Because I had work to do for a Sunday meeting, I opted for in room dining and ordered the angus burger medium rare. The burger that arrived was raw and loaded in grease. The presentation was awful. Everything was plopped into a takeaway container. There was no ketchup for the fries and no utensils were included. I took the burger and fries down to the restaurant and told her the burger was raw. The maitre d' took the container - and I told her I didn't want them to just throw the burger back on the grill until it was medium rare. I ended up ordering a caesar salad - and asked for a dinner roll. What I got was a silverware roll. The salad was actually good. What I found shocking was - the maitre d' did not say, "we'll take the burger charge off your room bill." What she did do was charge me for the caesar salad. I was deeply disappointed in my stay, which, fortunately, was only for one night. Had I been staying in DMV longer, I would have switched hotels.

Staff were very accommodating