Hotels near Sternwarte Muesmatt, Berne

Liked the location of the hotel. However, we had booked it for a/c but the air conditioning was not working in any of the 3 rooms we had so it was very disappointing. Extremely hot and uncomfortable at night.

The hotel is a new element. On the first day of check-in, I encountered trouble. I needed to fill in a lot of personal information online and apply for a credit card. I was dissatisfied. One of the front desk staff was not very good and told us that if you were not satisfied, you could check out. But after I checked in, I found that the room was very clean, the sound insulation was very good, all kinds of supplies were simple and folded, the most important thing was that the reception desk had 24 hours free coffee, very good stay experience

Nice Looking Hotel, Lacking Service I had high expectations for this hotel because of the name and the price and felt it didn't live up to either. The room was small but very nice room features and esthetics were great. The view was awesome, the bed was comfy and I loved the pillow menu. The room service was also really great. Good food, amount of time for delivery was great as well. The not-so-good: Our ”air system” in the room was not working the entire time and it was a constant fight with the hotel staff for them to even look at it. It was never addressed during our stay at all. When we brought it up to the lady at the front desk she told us we should open a window. I didn't pay $350 a night to be told to ”open a window” and I'm not a fan of sleeping with bugs that fly into the room. We did manage to get a fan for the room and that did help a little but the attitude was not appreciated. Also, we had a problem with housekeeping unplugging anything and EVERYTHING left to charge in our room while we were not there. One item was my electric toothbrush which was dead. They even when as far as removing our room key entirely from the wall. I found this very unacceptable. We are energy conscious but if I leave something to charge it's for a reason. Also on our checkout day housekeeping walked into our room at 8 am and saw my husband naked getting out of the shower. The location is okay, not super convenient, overall beautiful hotel but staff need some major training in how to service and communicate with guests.

The worst experience of my life! I planned to visit the beautiful city of Bern with my family a few years ago. The visit to the city was wonderful and to top it off I chose a four star “Boutique Hotel” to stay with my family and have a great experience. UNFORTUNATELY, THAT DIDN'T HAPPEN! The hotel put my family in a room on the top floor in the ATTIC with small windows and no air circulation. To solve this, the “four star Boutique Hotel” put a fan in the room. Apart from this problem, the room had a hydraulic problem and the hotel found a very creative solution to solve the problem! The entrance door to the room was cut and through it passed a tube that entered through the outside of the wall reaching the bathroom with the door also cut! a work of art that unfortunately does not match the expectations I had for a “Boutique Hotel” in Bern - Switzerland! A very sad experience! I do not recommend this hotel to anyone! ( attached photos )

HOTEL AMBASSADOR BERN An ideal mix of good location, excellent staff & facilities We chose Hotel Ambassador primarily because it offered free parking service as we were travelling on rent-a-car and didn't have much idea about parking houses in Bern But the hotel turned out to be much better than our expectations. POSITIVES (+) The location is brilliant especially if you're new to the city. Close proximity to the tramp stop and ideally located in a neat, clean neighborhood. (+) I got a message from the hotel one day in advance summarizing all details of the stay and the city. Special thanks to Dominika Motykova who sent this message which really helped me book my free tramp tickets and get ready for the hotel stay (+) The staff and service are very good. Smooth check-in and check-out experience (+) I got a two bedroom option as we were a family of 2 adults and 2 children. This was really awesome as kids were independent and loving their own room (+) Views from the room especially with the barn and cattle side is breathtaking. Highly recommended to go for this view instead of city / old town view (+) Abel at the bar was very friendly and gentle during service hours in the evening. He chit chatted about our country, stay and gave advice on the tourist attractions. NEGATIVES (-) The hotel is slightly outdated in terms of infrastructure with old styled keys for opening doors, slightly old furniture & upholstery. The walls and carpeting inside the hotel is 90s styled. (-) The most painful aspect I experienced was the bed which was of poor quality with the mattress & pillows being really off. I was sleepless on both nights that I stayed here. (-) The pool is not heated and has limited space for people with only 4-5 beds and chairs (-) Access from basement parking to the main hotel is through a ringer which new comers may not know. No clear signage or messaging is written anywhere on how to go inside from the basement. I had to literally drag all the luggage by myself to the lobby for elevator access Overall, based on service / location / neighborhood, the place is Highly Recommended Rating: 8 / 10

The decoration style of the room is very special. How is it special? It is very ugly! What kind of taste does the designer have? It is really ugly, but I will tolerate it for the reasonable price. The hotel provides free public transportation card for Bern, which needs to be asked at the front desk. Don't forget it.

We have a great experience when we stay in this hotel, clean, comfortable and large room with beautiful view the city of Bern, also the friendly staff. Good location and easy to access. Need a little improvement about an iron, i think it's better if an iron is provided in each room. Because most of guest need it.

Stayed here to be close to the stadium, which is a 5 min walk away on the other side of the Wankdorf train station. Room was a reasonable size and clean, good shower and firm bed with decent pillows. The bathroom sink had trouble draining which was a bit annoying. Service at check-in/out was on the slow side and could be improved. Bar/lounge area was nice and had a good variety of drinks/snacks as well as board games and a fussball table. Lots of work stations available too. Overall, it was a good value for Switzerland and fine for one night. Even if you don't need to be near the stadium, it is a good budget option in Bern since you get free local public transport and there are frequent trains to the main Bern station (3 min ride).

PROS - Modern clean rooms with comfortable beds and reading lights. - Fast and easy route to the centre via the bus (free to guests!) - Black out blinds - Two bed apartment was very spacious - Laundry facilities (washer and dryer, 2 francs each) were really helpful, and clearly signposted - Parking including reasonably fast electric car charging - Concierge was available, helpful and very friendly. CONS - The air con was very slow even when turned up to the highest setting, and rooms were hot. Windows don’t open. - The breakfast was abysmal value. No fruit selection (just the usual bulk-bought fruit salad; it doesn’t cost much to put some apples and seasonal fruit in a bowl to choose from!). The scrambled eggs were rated inedible by the whole family. No baguette or whole loaves to slice, just large individual rolls and some white sliced processed bread.

Enthusiasm, the room is also good, suitable for self-driving, a little distance from the city center, good value for money, convenient around, supermarket hotels, will choose here next time