To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities3.9
Service3.9
Cleanliness4.3
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All reviews(133)
Positive reviews(28)
Reviews with photos/video(3)
Friendly staff(5)
Negative reviews(5)
Guest User
Axel City Room
Stayed in Jan 2025
Couples
1 review
4.2/5
Very Good
Posted on Feb 22, 2025
Had a good time, low season so not much happening in the hotel if you were interested in having some drinks at the bar. We tried breakfast, good choice and amount for the price. Jacuzzi was nice , the gym had enough machines to workout the minimum. All staff was nice and polite and very helpful. Definitely recommend .
Guest User
Axel City Room
Stayed in Sep 2024
Solo travelers
4 review
4.5/5
Great
Posted on Oct 28, 2024
Staff Clara and other 2 ladies were so friendly. Room was clean and so comfortable to have a good night rest. The hotel is near to the train station too. Nearby shops are available for daily need.
Guest User
Superior Room
Stayed in Sep 2024
Business travelers
7 review
4.5/5
Great
Posted on Oct 10, 2024
great and friendly staff, good location will stay again when i return to berlin
Manuel
Axel Superior Room
Stayed in Jul 2024
Solo travelers
7 review
5.0/5
Outstanding
Posted on Aug 6, 2024
Loved the hotel, location is perfect in the *** area, the staff was super nice and sweet! The room is cool, bathroom could use some better products, the soap bar feels super cheap and so does the shampoo and conditioner.
The red bathroom wall is very nice and gives a vibe to the shower.
Zoneboy
Axel City Room
Stayed in Nov 2023
Solo travelers
14 review
3.7/5
Posted on Dec 5, 2023
During a stay I found that hotel has a huge problem with hot water, very frequent was only cold water. Windows are not isolages and you lissen from outside all also wind a cold from outside, heating is only via climatisation.
Ntppst
Axel City Room
Stayed in Dec 2024
Couples
4 review
4.0/5
Very Good
Posted on Mar 5, 2025
Everything is ok.
ianroesch97
Axel City Room
Stayed in Apr 2024
Solo travelers
9 review
4.2/5
Very Good
Posted on May 25, 2024
I rather other hotels by the zone
Guest User
Axel City Room
Stayed in Jun 2024
Solo travelers
6 review
4.2/5
Very Good
Posted on Jul 25, 2024
Pretty okay..
Guest User
Axel City Room
Stayed in Oct 2022
Travel with friends
3 review
3.7/5
Posted on Nov 5, 2022
Location was exellent for our purposes, but the hotel was a little damp, maybe check for leakage. People were friendly
Guest User
Axel City Room
Stayed in Sep 2022
Solo travelers
1 review
4.0/5
Very Good
Posted on Nov 6, 2022
the question is: WHERE IS THE MANAGER OF THIS HOTEL? I am completely disappointed, especially due to the fact Axel is a great brand in Spain. No hot water in the shower, no bar, no bathrobe in the room, dodgy people from outside 'chilling' in Jacuzzi on Sunday morning which was meant to be for guests only... Absolutely disgusting. Saunas are working based on someones mood, jacuzzi is not jacuzzi, it's just a bath tube with hot water in it. No one cares over there, even leaflets around reception are 6 months old and plants outside main door dying... Very overpriced hotel with no quality whatsoever. Sad picture
Guest User
Axel City Room
Stayed in Oct 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Jan 10, 2024
Fajnie polecam
Guest User
Axel City Single Room
Stayed in Nov 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jan 1, 2024
War super
Henilton Negromonte
Axel City Room
Stayed in Sep 2023
Solo travelers
23 review
5.0/5
Outstanding
Posted on Oct 28, 2023
Perfect
barneyzl
Axel Junior Suite
Stayed in Oct 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Jan 4, 2025
The location is excellent. Kadewe Shopping Center is just across the road. It has everything you want to buy. It is suitable for solo travelers, but not for families.
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Guest User
Axel City Single Room
Stayed in Jul 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Aug 20, 2024
The location is good, clean and tidy, breakfast is not recommended (German food is too salty or too sweet)