Starhotels Cristallo Palace

Starhotels Cristallo Palace Reviews

Starhotels Cristallo Palace

Via Betty Ambiveri, 35, Bergamo, Lombardy, 24126, ItalyView Hotel Details
Starhotels Cristallo Palace
Starhotels Cristallo PalaceStarhotels Cristallo PalaceStarhotels Cristallo Palace
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1 night

Starhotels Cristallo Palace Guest Reviews

4.1/5
Very Good
45 review
Verified reviews
Location4.1
Amenities4.1
Service4.1
Cleanliness4.1
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All reviews(45)
Positive reviews(16)
Reviews with photos/video(1)
Negative reviews(3)
Szymon Tadeusz
Classic double Room
Stayed in feb. 2023
Couples
1 review
3.7/5
Posted on 17. feb. 2023
I recommend it for a few nights. The main advavntage is that hotel is located near of airport. Breakfast was the biggest disappointment for me.
Isabelle Serena
Classic double Room
Stayed in feb. 2023
Solo travelers
3 review
4.2/5
Very Good
Posted on 10. feb. 2023
Perfect airport hotel before traveling to Milan City Centre!
Guest User
Classic Room
Stayed in okt. 2022
Business travelers
2 review
3.7/5
Posted on 21. dec. 2022
Hotel facilities are very old, the price is high
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Mònica
Classic Room
Stayed in okt. 2023
Family
1 review
4.5/5
Great
Posted on 23. okt. 2023
Muy bien atendidos, habitación correcta, cama grande y cómoda
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Guest User
Classic Room
Stayed in nov. 2023
Business travelers
10 review
5.0/5
Outstanding
Posted on 27. nov. 2023
還可以,湊合住
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Yizhihuadajuan
Family Room<1>
Stayed in jul. 2023
Travel with friends
16 review
5.0/5
Outstanding
Posted on 4. aug. 2023
很好的酒店
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Journey04916151180
Stayed in jun. 2024
Couples
5.0/5
Outstanding
Posted on 24. jun. 2024
We booked a room because we had to be out of our apartment in Bergamo at 11am, and our return flight was 22:15. The humidity out and about was almost unbearable in the heat so we booked via Dayuse. We got the room from 10:30 to 18:00 and literally was the best thing we could have done as it saved us having to hang around all day. We were able to have a nap, cool down and freshen up before our flight. The reception staff were lovely - thank you Valentina for your friendly conversation as we checked in!
Response from Property: Dear Guest, Thank you so much for your feedback of Starhotels Cristallo Palace! We are happy that everything was good for you, your comment is very important for us to improve our service and do always the best for our guests. Hoping to welcome you back very soon we take the opportunity to send you our Best Regards,
iggs1950
Stayed in jun. 2024
Couples
4.0/5
Very Good
Posted on 13. jun. 2024
We stayed here for 1 night super place, the room is fantastic and bed is fantastic, great shower , all very clean and tidy . This hotel includes a very good breakfast , cold and warm . Very friendly and pleasant people.also good place to stay as one is close to the moterway
Response from Property: Dear Guest, It's a pleasure to read your kind words, but most important for dedicating some of your personal time to us. We really appreciate your positive review. One of our fist service aims is making our guests feeling welcome and comfortable and your words pay us back for our effort. We are very happy to know that we managed to make your stay in Bergamo a memorable one. We really look forward to welcome you back in Cristallo Palace. Best Regards,
ianmontee
Stayed in feb. 2024
Business travelers
5.0/5
Outstanding
Posted on 9. feb. 2024
We were warmly greeted by a young female receptionist who couldn't have been more helpful. I had made an error and she sorted it out effortlessly. We asked for advice on somewhere to eat and they offered an excellent Pizzeria nearby. They organised a taxi to take us to the airport. The hotel is lovely and luxurious and I would highly recommend staying here.
Response from Property: Dear Mr Ian, We would like to thank you for spending some of your time leaving us your beautiful comment,; Thank you for your kind words, comments like yours are what drives us to keep doing our best in order to make our guests feel like home while they stay with us. We cannot wait to have you back, We hope you have a great day,
pavone80
Stayed in sep. 2024
Business travelers
3.0/5
Posted on 20. sep. 2024
Hotel un po’ datato mantenuto bene con camere pulite e ordinate, anche se un tantino piccoline, personale gentile e professionale, comodo perché vicino all'autostrada e aeroporto (classico hotel d'affari) Ristorante buono, sopratutto come cucinano il riso, aggiungerei qualche dolce fatto dallo chef anziché vedere dolci confezionati è pur sempre 4****
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Guest User
Stayed in jun. 2024
Family
1.0/5
Posted on 3. jun. 2024
Premettendo che l’hotel è molto vecchio e le camere sono minuscole. Lasciamo le chiavi alle 9:30 rientriamo alle 16:30 la camera non è fatta. La receptionist si giustifica aggravando ancora di più la pessima figura che le camere le fanno anche dalle 16:00 alle 18:00, la sera scendiamo per andare a cena al ritorno non hanno avuto nemmeno il buon cuore di fare la camera né tantomeno di portare le asciugamani pulite… Malissimo non male
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Guest User
Stayed in jun. 2024
Family
1.0/5
Posted on 2. jun. 2024
Male male lasci la camera alle ore 9:30 di mattina rientri alle 16:15 per riposare avendo 2 bambine e trovi la camera non fatta chiedi spiegazioni alla reception e dicono che le camere le fanno o la mattina o il pomeriggio cosa a dir poco nuovo ma soprattutto assurda
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paolobA7827NM
Stayed in feb. 2024
Solo travelers
2.0/5
Posted on 7. feb. 2024
Imbarazzante hotel da 2 stelle vecchio in tutto e per tutto, non devono e possono dare 4 stelle a una struttura del genere. Ho cenato al ristorante, no comment Personale molto gentile ma provato dalla struttura nel morale e non solo………………….
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Gweeds92
Stayed in jan. 2024
Travel with friends
3.0/5
Posted on 15. jan. 2024
Albergo non di ultimissima generazione, ma confortevole e pulito. Ottimo il parcheggio gratuito disponibile di fronte e la posizione logisticamente buona. Da migliorare la qualità della colazione. Nel complesso una struttura business piacevole
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M561HNsergioa
Stayed in nov. 2023
Couples
5.0/5
Outstanding
Posted on 7. nov. 2023
Un albergo bellissimo. L'abbiamo conosciuto per caso dopo che la Ryanair ha deviato un volo. Siamo arrivati a notte inoltrata ma alla reception c'era un signore gentile ed efficiente. Un ascensore velocissimo ci ha portati al quinto piano. La camera era veramente perfetta. Ci torneremo.
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