Hotels near Heaven on Earth Day Spa, Berea

I stayed here for 3 nights recently and it was a lovely place. Easy to locate, beautiful grounds (two pools!) and clean, comfortable rooms with very good air conditioning (important!). The entire staff was very friendly, even the security guard knew me by name. The daily breakfast was delicious. The hotel itself is walking distance from a grocery store as well as a busy street with lots of restaurants. It's a ~15 minute Uber ride to the beach and some other main attractions. And for the price, I feel like you can't get much better of a value. I would definitely recommend staying here.

My wife and I stayed at the Royal Hotel overnight, during March, 2022. We used an elevator to get to our room, and noticed a large dead cockroach lying at the entrance to one of the three elevators. The entrance carpet of our room was damp, and the other carpets and easy chairs were shabby. The curtains were not ironed, and the windows were smudgy. The bathroom basin had a good share of mould around the top of the basin. The room fridge was totally empty, and after our trip to get to the hotel, we were thirsty, but there was no water bottles in the fridge. We complained at the front desk,and afterwards one of the staff brought us two small bottles of water and charged us Twenty-Five Rand per small bottle. There was a kettle in the room, with tea/coffee making facilities. The bedside lamps were strange, and were not matching at all. The shower and toilet were in good working condition. We took the elevator at about 09h30 the next morning to check out, and the cockroach of the night before, was still in front of one of the elevators. We decided to order coffee and scones at the coffee shop. The picture on their website displays a cake stand, filled with a variety of delicious cakes. The cake stand was empty. It seems that the regular business lounges were closed. The tragedy of this experience is that The Durban Royal Hotel has always been, over many years, one of the most famous and popular hotels in Durban, that was regularly used by businessmen and international travellers to Durban. It appears that there was a great lack of care or concern for guests at this hotel during our stay. This hotel is located in the central gardens square of Durban, and could be unsafe to walk around outside the hotel? Numerous tramps and beggars hang around. Sadly, we will not be staying there again.

Service was awesome. Room was clean and neat however the toilet and shower area was just a little too small and not a lot of privacy.

The hotel is ok and everything but the parking is very small and limited I had to park my bakkie on the parking lot across the street but there is a guard 24hrs

We had an Amazing experience at the Holiday Inn Express, Umhlanga. This has to be one of the best service I've experienced (local and international included). Wouldn't hesitate to highly recommend this Establishment. Check in was awesome. Brendan and team were extremely Welcoming, Friendly and Efficient. We were settled into the room in no time as well as informed of all the amenities. We traveled as a group and the team helped us to get rooms close to each other which was so convenient. Breakfast was scrumptious and the service exceeded our expectations. Trisha and the team take their work and service to customers so seriously - like it's their own company. My son wanted Chocolate muffins and they baked it specially for him - how amazing is that! We were leaving early to the airport and Trisha offered to have breakfast ready from 5am - was so impressed and grateful. This has to be one of the best hotels across the world. Kudos to the team and leadership. Highly recommend anyone to not hesitate to book here. Thanks so much guys

Hilton Garden Inn in Umlanga is a great place to stay with its convenient location and comfortable rooms that are small. The property court yard is in close approximately to Legacy Yard Food Hall. It is a hotel that offers a local experience with a touch of international standards. Despite the positives, there is room for improvement. The coffee machine in the breakfast area needs attention as. The quality of coffee is not up to the mark and this can be a letdown for coffee lovers. Will definitely be back to try the high tea out!

The service I was given at reception was spectacular, as well as room service. Everyone was very welcoming and warm-hearted

Very nice property and service. Let down bady by outdated and poor room quality. Stayed in room 106. Basin wouldn't drain , meaning you brush your teeth and rinse ...and it stays there . Shower is in the bath , so a bathroom/shower combo, no separate shower. Problem is that the bathtub is soft, narrow and of poor quality . The taps are two separate hot and cold taps which are in front of the bath and at the bottom. You have to bend to adjust while the shower overhead is showering you at once. Can't understand who would approve such a catastrophic setup.

The hotel is very new. It is very close to the beach. It takes two minutes to walk. Well, there are no toothbrushes, slippers and anti-skid pads. You need to bring your own.