Hotels near Buraq Diamonds, Berea

AMAZING LOCATION! Heart of Durban Room and bathroom is very elegant and absolute luxery. Staff is very friendly and helpful , always asked if we needed anything. wish could have stayed longer definitely book it next time in durban

Beds are really short and the tvs are quite disappointing to say the least. I only go cause it’s cheap but you guys could do better honestly. Thanks for the service though. WiFi has been down consistently and that’s a real bummer cause I work from home.

I stayed here for 3 nights recently and it was a lovely place. Easy to locate, beautiful grounds (two pools!) and clean, comfortable rooms with very good air conditioning (important!). The entire staff was very friendly, even the security guard knew me by name. The daily breakfast was delicious. The hotel itself is walking distance from a grocery store as well as a busy street with lots of restaurants. It's a ~15 minute Uber ride to the beach and some other main attractions. And for the price, I feel like you can't get much better of a value. I would definitely recommend staying here.

Service was awesome. Room was clean and neat however the toilet and shower area was just a little too small and not a lot of privacy.

I'm sorry but this place may look nice on pictures and superficially nice but everything is cheap and service is quite poor. The plastic wood everywhere is tacky, windows are so thin you hear all the traffic on the roadside while on the yard side there is LOUD partying til very late. The staff assured me it would stop at 23, but this was not true, it continued til 2 am. The staff in reception seems truly clueless at most things, this is probably because they have no training and hardly any salary. The poor manager on duty seems to constantly have to rush and make right the various mistakes made, she seems to do nothing but apologise all day to costumers. The owners of the hotel clearly prioritise their own pockets over providing service. A few examples of cheapness: 1.No folder with information in the room - I am referred to the website. The tebsite says iron and ironing board in your room. I looked and looked, couldn't find it. I called reception and they said I can fetch it from the lobby (another hotel would have brought it to my room...). I went down to lobby, carried the ironing board up in the elevator etc. to my room and then found the iron to be old and dirty, it dirtied my blouse and the steam function didn't work properly there was just a lot of water coming out, leaving water stains on my other top.... Just replace the iron when it is old? If a guest calls, deliver the iron and board to the room? Change the information on the web... not so difficult things if you want to make a good impression.. 2.My collegue had a paid and booked transport to the airport that had been forgotten by the staff despite that he reminded them a few hours before and they ensured him it was settled. Once it was due - no transport. He nearly missed his flight. The poor manager lady had to book an uber for him and give him cash... 3. I gave them laundry one morning, thinking it would be finished by the evening or the next day, like all other hotels. By next evening it was not finished (it was 3 small items, no dry cleaning). They seemed to be looking for it as if they had lost it. When I was checking out 2 days after handing in the laundry, the woman in reception admitted one of my tops had been lost... When I complained about this and point 4 below, they did offer compensation, but I had to send a recepit of a new top and fill in forms etc. hassle. 4. After a long week of work staying at this hotel I was looking forward to sleeping 8 hours until leaving on Saturday. The Friday partying however started already at 4 pm with a DJ. I had the room facing the courtyard and asked the manager how long the partying would continue. Oh we have a curfew at eleven in Durban, she said, it will definitely be quiet after that! I’m not from South Africa so I believed her and felt OK I can sleep from 11 to 8 am, that’s OK. My room turned out to be just above the party and it felt like it was IN my room. I was trying to finalise my work from 21.00 to 23.00 with the boomi

The hotel is ok and everything but the parking is very small and limited I had to park my bakkie on the parking lot across the street but there is a guard 24hrs

This has to be the best boutique hotel in the area. The building is lovely with fantastic views and they have thought of everything- a beautiful viewing deck for breakfast and a relaxed bar. The rooms are super clean and neat and comfortable. The service has been fantastic since day one and the breakfast is excellent. Loved every minute of our stay here.

The service I was given at reception was spectacular, as well as room service. Everyone was very welcoming and warm-hearted

Very nice property and service. Let down bady by outdated and poor room quality. Stayed in room 106. Basin wouldn't drain , meaning you brush your teeth and rinse ...and it stays there . Shower is in the bath , so a bathroom/shower combo, no separate shower. Problem is that the bathtub is soft, narrow and of poor quality . The taps are two separate hot and cold taps which are in front of the bath and at the bottom. You have to bend to adjust while the shower overhead is showering you at once. Can't understand who would approve such a catastrophic setup.