Guest User
May 5, 2024
I booked a room during the May Day holiday. The hotel environment and location are excellent. It is indeed very close to nature. The privacy of the room is also very good. The most important thing is that the breakfast is super good, not a bit of a sham.
Of course, the shortcomings are also very prominent: the two front desk staff who checked in were in a hurry. At that time, there were only two people checking in, but the two front desk staff were in a hurry. Or the system was stuck, and it took 20 minutes to complete it. After finally getting to the room, the tatami was very obviously dirty. The most important thing is that there were orange peels left by the previous guest in the hot spring, so I had to find someone to clean it up again. That's fine. When I checked in, I explained that I needed a small table and chair, but it was not delivered until nearly two hours after I checked in. I also called four or five times in the middle, saying that they were very busy. What I want to say is that you are busy because of your staff allocation, and I shouldn't pay for it. After all, the price of 1888 per night, at least the service should keep up.
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