Best Western Benton Inn

Great Staff , location , Price & Breakfast. Wonderful Bath towels . The toilet tank cover was off & the carpet smelled of cigarette.

To us, it was good and adequate but not great and amazing. I would stay here again, my wife said likely not. Here are the details, based on one stay of one night: Older but well-maintained property, nice decor. Room doors are outside, not inside ... some people don't like this; however, it means you can generally park right by your door. It could be a negative in bad weather. Faint odor in room, but not nasty; I got used to it very quickly so didn't bother me at all. It may be partly due to the room door being on the outside, so smells and humidity can get in a bit. Beds very comfy. Nice small table with 2 decently comfortable chairs in the room as well. TV worked well, good picture. Wi-fi seemed to work well. Decently hot, but not super hot, water, with good water pressure. The water from the faucet tasted good enough to drink; some places it does not. It was a bit hard, but not overly hard. Room had enough lighting when all lamps were on. The heater/AC unit was not loud; we had it on low fan speed all night, and worked really well to hide most of the highway noise, which then did not bother us. We slept pretty well! No noise from rooms around or above us, but there might not have been people staying in those rooms, I don't know. Breakfast was nice but not outstanding: scrambled eggs, sausage, biscuits and gravy (but my wife was unimpressed by the gravy), pancake machine, 2 cereals, packets of instant outmeal, muffins, yogurt, apples and oranges, fruit juices (the orange juice was good but a little bit weak). Coffee was decent. For putting on things, salt and pepper, hot sauce, peanut butter, part-veg-oil spread. Hot water for tea but only basic black tea -- reg and decaf. Very minor issues with room: flickering light over sink, toilet ran at times, tub drained a bit slowly. All else was clean and worked fine. Staff was nice, no problems there. Location was good though some highway noise though as noted, can be mostly drawned out by fan. Many restaurants and stores pretty close. Hope that is helpful!

Good hotel to stay

Friendly & caring staff

Convenient location right off our highway. Enjoyed dining at Olive Garden just minutes away. Room was spotless and bed was extra comfy. Parked our car right in front of room. All hotel staff were friendly and made us feel welcomed. Breakfast featured biscuits and gravy and pancakes!

The shower curtain was not long enough so water went on the bathoom floor. We also found popcorn in our bed. The hotel manager did not seem concerned and just blamed it on housekeeping. This was very disappointing, especially being a Best Western.