Haven Riviera Cancun
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1 night
1 room, 2 adults, 0 children
All properties in Benito Juarez
Haven Riviera Cancun
Renovated in 2024
No.3 of 4-Star Select Hotels in Quintana Roo
Carretera Federal #307 km. 335, Juárez, Benito Juarez, Quintana Roo, 77500, Mexico
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Highlights
Free parking
Lots to do
Ideal location
Sparkling clean
Excellent serviceAmenities
Golf course
Outdoor swimming pool
Private beach area
Beach volleyball
Diving
Snorkeling
Horse riding
Sauna
All amenities
Property Description
'As Extraordinary As You - A beachfront sanctuary of luxury and sophistication awaits you at Haven Riviera Cancun. An adults-only, all-inclusive resort located between Cancun and the Riviera Maya. The spectacular views of the sparkling Caribbean Sea will inspire you in every moment you will spend in our 250 acres of beautiful landscapes.A place that breathes intimacy, style, glamor and an exclusivity that will make you feel as if you had a small corner of the coast of Mexico just for you.'
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9.1/10
Cleanliness9.1
Amenities9.1
Location9.1
Service9.1
All 101 reviews
Surroundings
Airport: Cancun International Airport
(13.2 km)
Landmarks: Olympic Pool
(1.0 km)
Landmarks: Unique Day Club @ The Grand
(1.2 km)
Landmarks: Beach The Grand at Moon Palace
(1.2 km)
Landmarks: Adult Pool At The Grand moon
(1.2 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
4
Serenity Club, Romance Junior Suite, Swim Out, Ocean Front
1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Check Availability
6
Pure Wellness Junior Suite Partial Ocean View
1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Check Availability
7
Serenity Club Romance Jr Suite Ocean Front
1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Check Availability
2
Junior Suite Swim-Out Partial Ocean View
1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Check Availability
7
Serenity Club, Two Bedroom, Master Suite, Ocean Front
Bedroom 1:2 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Check Availability
3
Serentiy Club Junior Suite Swim Out Ocean Front
1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
2
Junior Suite Swim Out Garden View King
1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Check Availability
4
Serenity Club Partial Ocean View King Bed Junior Suite
1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Check Availability
6
Serenity Club Ocean View 2 Queen Beds Junior Suite
2 Queen bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Check Availability
6
Serenity Club Partial Ocean View 2 Queen Beds Junior Suite
2 Queen bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Check Availability
6
Serenity Club Junior Suite Ocean Front
1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Check Availability
4
Serenity Club Ocean View King Bed Junior Suite
1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Check Availability
6
Junior Suite with Garden View
1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Check Availability
3
Serenity Club Swim Out Partial Ocean View 2 Queen Beds Junior Suite
2 Queen bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Check Availability
4
Romance Junior Suite Partial Ocean View
1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Check Availability
4
Junior Suite, 1 King Bed, Balcony, Partial Ocean View
1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Check Availability
2
Romance Junior Suite Swim-Out Partial Ocean View
1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Check Availability
6
Presidential Suite (Serenity Club Ocean Front)
Bedroom 1:1 King bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
7
Serenity Club, One Bedroom, Master Suite, Ocean Front
Bedroom 1:1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Check Availability
4
Serenity Club Swim Out Partial Ocean View King Bed Junior Suite
1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Check Availability
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Guest Reviews
9.1/10
Great
101 reviews
- Cleanliness9.1
- Amenities9.1
- Location9.1
- Service9.1
Average for similar properties in Benito Juarez
Review summary
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Rooms and Facilities: Guests appreciated the spacious, clean, and modern rooms, with several loving features like swim-out pools, elegant design, and oceanfront views. Many noted the quality and layout of the pools, describing them as beautiful and relaxing.
Guest User
November 23, 2023
All very good!
Original TextTranslation provided by Google
Yangyangyangyangyangyangyyy
October 20, 2023
Highly recommended, a closed holiday home, it’s a bit troublesome to travel but it’s really a one-stop service! You can also eat anything, and there are several specialty restaurants to choose from.
Original TextTranslation provided by Google
Guest User
August 2, 2025
This was my 21st All-inclusive in Mexico if interested. My partner and I, from the USA, loved Haven Riviera Maya. The resort is beautiful, food is very good, drinks are fantastic and service is top notch! The daily pool service, music and entertainment ranks up with the best I have ever stayed. Shout out to “Moises” for THE BEST pool side daily service I have ever received! Truly sit in his pool area! Food is above average; Mostly good with the Mediterranean restaurant being great! Coffee Shop is one of the better as well. Only thing I would suggest to those true beach/ocean lovers, this is not the resort for you. Essentially, unable to get into the water or use the beach due to the seaweed. If a beach is not a dealbreaker (and let’s be honest, for most it is not) I highly recommend Haven. I would rank in my top 5 of the 21. Well done Haven!
Guest User
July 31, 2025
The service at this place is the most amazing, pools and restaurant are top notch and the Serenity services are beyond of what was expected, want to specially thanks to Gabriel that was there for anything we need and all the serenity staff is great, hope to see you soon
Guest User
July 30, 2025
Top tier service by Angelica at the pool! We had a group of 6 and she kept the icebergs/cold drinks coming! She went above and beyond and we greatly appreciated that! All of the service was 5 star. The food, especially the buffet, was great! Would definitely return!
Guest User
July 29, 2025
Vianey y Ellie en la área de la piscina principal eran muy amables y respetuosos durante todo nuestra visita. ¡Estamos muy contentos con nuestro servicio!
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Guest User
July 28, 2025
BLANCA FROM THE LOBBY BAR IS THE BEST ! Drinks are great ! Great vibes keeps the drinks coming ! Blanca is the sweetest !!!!!!
Guest User
July 28, 2025
Steak was delicious. All the staff were so friendly. Rafael couldn’t of done enough for us to make sure we remembered the experience
Services & Amenities
Most Popular Amenities
Golf course
Off-site
Outdoor swimming pool
Private beach area
Beach volleyball
Diving
Off-site
Snorkeling
Off-site
Horse riding
Off-site
Sauna
Additional charge
Spa
Additional charge
Massage room
Gym
Private parking
Free
EV charging station
Priority airport pick-up
Additional charge
24-hour front desk
Luggage storage
Bar
Nightclub
Basketball court
Tennis court
Table tennis room
Restaurant
Karaoke
Taxi booking service
Car rentals
Bicycle rental
Station pick-up service
Currency exchange
Conference room
Additional charge
Multi-function room
Wi-Fi in public areas
Free
Outdoor swimming pool
Private beach area
Spa
Gym
Bar
Restaurant
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Infinity pool
Pool with view
Heated pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Car charging facilities
Valet parking
Free
Transportation
Car rentals
Shuttle service
Priority airport pick-up
Additional charge
Station pick-up service
Taxi booking service
Bicycle rental
Front Desk Services
24-hour front desk
Concierge service
Express check-in and check-out
Safe at front desk
Luggage storage
Currency exchange
Tour and ticket booking service
Languages Spoken
French
Spanish
German
Food & Drink
Snack bar
Convenience store/kiosk
Bar
Room service
Health & Wellness
Spa
Additional charge
Table tennis room
Sailing
Off-site
Diving
Off-site
Basketball court
Beach volleyball
Tennis court
Golf course
Off-site
Horse riding
Off-site
Beauty and makeup
Hair and beauty salon
Gym
Massage room
Sauna
Additional charge
Turkish bath (Hammam)
Kayaking
Off-site
Ziplining
Off-site
Body care
Light therapy
Motorized water sports equipment
Snorkeling
Off-site
Yoga session
Foot bath
Activities
Karaoke
Eco tours
Off-site
Private beach area
Fishing
Off-site
Nightclub
Public Areas
No smoking in public areas
Garden
Smoking area
Water purifier
ATM
Elevator
Cleaning Services
Ironing service
Clothes dryer
Laundry service (on-site)
Business Services
Postal service
Multi-function room
Multimedia display system
Wedding service
Conference room
Additional charge
Accessibility
Handrails in hallways
Handrails on stairs
Wheelchairs available
Accessible rooms available
Safety & Security
Intruder alarm
Smoke detector
CCTV in public areas
First aid room
First aid kit
Fire extinguisher
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children are not permitted to stay in this room type.
Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service Animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 2018
- Renovated: 2024
- Number of Rooms: 404
'As Extraordinary As You - A beachfront sanctuary of luxury and sophistication awaits you at Haven Riviera Cancun. An adults-only, all-inclusive resort located between Cancun and the Riviera Maya. The spectacular views of the sparkling Caribbean Sea will inspire you in every moment you will spend in our 250 acres of beautiful landscapes.A place that breathes intimacy, style, glamor and an exclusivity that will make you feel as if you had a small corner of the coast of Mexico just for you.'
Frequently Asked Questions
What is the cancellation policy for Haven Riviera Cancun?
The cancellation policy for Haven Riviera Cancun varies depending on the type of room and booking conditions.What is the cancellation policy for Haven Riviera Cancun?
What are the check-in and check-out times at Haven Riviera Cancun?
Standard check-in time at Haven Riviera Cancun is 15:00 and check-out time is 12:00.What are the check-in and check-out times at Haven Riviera Cancun?
What amenities and services are available at Haven Riviera Cancun ?
Haven Riviera Cancun offer top amenities and services include Shuttle service.What amenities and services are available at Haven Riviera Cancun ?
Can I bring my pet inside the Haven Riviera Cancun?
As much as we love pets, unfortunately, we are unable to accommodate them in Haven Riviera Cancun.Can I bring my pet inside the Haven Riviera Cancun?
How far is the Haven Riviera Cancun from the closest airport?
The closest airport is Cancun International Airport, and it is about 18 mins from hotel by car (13.2 km).How far is the Haven Riviera Cancun from the closest airport?
Is airport shuttle service offered by Haven Riviera Cancun ?
Yes, at Haven Riviera Cancun, an airport shuttle is available. We suggest you call ahead to confirm details.Is airport shuttle service offered by Haven Riviera Cancun ?
About This Property
| Nearest Airport | Cancun Intl. Airport |
|---|---|
| Distance to Airport | 13.2KM |
| Hotel Star Rating | 4 |