ArtPlatinum Suites&Apartments

The facility provides excellent amenities such as well-equipped rooms, rooftop pool, and friendly staff. Its convenient location near the beach and consistent cleanliness are also highlighted by guests.

We really really enjoyed our stay despite a few small issues. We stayed in a studio which had everything you need except there was no kettle. The rooms are huge with without doubt the most comfortable bed we’d ever slept in and we’ve been across the world. The balcony is quite compact but fine for 2 people and get the sun all afternoon. The whole place is immaculate and the pool are is soo quiet. The walls in the room seem to have sound proofing as we had 2 families with babies either side and didn’t hear a thing. There are a few bars and restaurants near by and benalmadena is about a 20 min walk away or a few mins by the excellent bus service. We had fantastic communication via the agent on what’s app and even when we were dropped off by our transfer in the wrong area he was on hand to help us. My only gripe is the fact that we were there for 5 days and we didn’t get any fresh towels and the room wasn’t cleaned. I’m more than happy not to have the room cleaned but the towel issue is the reason we only gave 4 out of 5 otherwise it would have been 5/5. All in all we will definitely return. We loved it. Thank you.

Mixed feelings about this place The property enjoys an exceptional location, just a 5-minute walk from the beach, bars, and vibrant local scene. A large Mercadona supermarket is only 2 minutes away on foot. Street parking is free, and we always found a spot. The building is well-maintained and clean, with most staff being friendly and helpful. The rooftop pool area is stunning, offering breathtaking sea views. The apartment itself is spacious, featuring a large bathroom and a generous terrace with sea views. The twin beds are comfortable. However, there were some issues: • The beds have wheels, causing them to move constantly, and I often lost my pillow during the night. • The plates were dirty, so I started my holiday washing dishes. • There was no kettle for tea or alternative coffee options, only a Nespresso machine with three pods provided. • The fridge light flickered, which was irritating to the eyes. • The TV didn’t work properly, requiring my husband to tinker with it. • Stained walls were visually unappealing. • No sanitary bags were provided by the bidet, and the hand soap was harsh on my skin. • One morning, while enjoying coffee on the terrace, I was unexpectedly drenched by water from a cleaner on the third floor. Despite shouting to stop, they didn’t hear, and it happened again. An hour later, after changing clothes, another cleaner brushed dust and plant leaves onto me from the second floor. I had to contact management to address this, though they responded promptly.