Stephen
July 10, 2024
Had to wait 15 minutes for someone to turn up to check in. Office was deserted with no note or key left out for us. Shower water went cold after a couple of minutes. Rang reception and got a message service. No-one ever rang back. Suspect apartment had been sitting with power off and hot water tank was cold, as later in the night, there was hot water. Apartment was also freezing cold, no heating had been turned on in anticipation of our arrival. Gas wall furnace was turned off, with no pilot lit. Pilot light indicator was not functioning so difficult to get this working. Eventually succeeded as main air-con unit did not appear to heat.
Apartment overall was good. Bedroom air-con heated. Had we had hot water and a warm building to greet us, I would have over-looked the 15 minute wait to check in but no response to a message about hot water is very poor.