We booked a delux room months in advance, but we’re told that the travel agents mislead us, we had hours of negotiations until they “did us a favour” and found a room for us where the lights actually worked and had been serviced.
The property is more not just tired, it’s dilapidated, like the owners have given up. The pool is basically a eight foot hot tub - so filmy that I saw NO ONE use it. Broken safes and dodgy wiring. A single light worked. Room service did not happen despite putting a card out @08:00, by 18.00 still no clean. Excuses for everything - slow safe engineers, miss allocation by the travel agent at reception and the owner. Conversely the restaurant food is very good and the serving staff are wonderful. I would no recommend until the place is totally refurbished.