Guest User
December 8, 2023
The hotel is conveniently located near Grand Avenue and Place de la République. However, the price-performance ratio of the room is not high, and the service staff's English is very poor. They charge all kinds of things because you are a foreigner. First of all, there are no slippers in the room. You go to the front desk and ask for them before they give them to you. The room only provides one bottle of water a day. The whole room is very small and compact, 2 stars worse than the nearby Hilton. The room price here is really not worth the money compared to its service and hardware. Secondly, we must remember that when we booked with Ctrip, the city construction tax was included, but when we left the hotel, the hotel charged the city construction tax for both of us. Moreover, Ctrip shows that the price for breakfast is more than 100 yuan, but the hotel here charges more than 20 euros for breakfast per person, which is different from Ctrip. But fortunately, Ctrip's customer service manager helped me solve the problem in time. Ctrip is still reliable when I go out in the future. The front desk of this hotel really feels like bullying foreigners.
Original TextTranslation provided by Google