Grand Central Hotel Belfast Reviews

Grand Central is in great location in heart of Belfast. Fantastic staff who are friendly and always on hand to help. At reception Matthew warmly welcomed us and we had a wonderful time Saturday afternoon lounging in the Observatory ,sipping delicious cocktails and enjoying the beautiful Belfast skyline. Breakfast was lovely with 2 highlights for me ; chef made me perfect poached eggs upon request - thank you! Also variety of mango, mixed berry etc. smoothies were freshly made and served during breakfast; delicious! Would thoroughly recommend for a short city break and Belfast too was buzzing! Will be back again December!

Good hotel, good amenities, excellent location. Interiors are new.

Excellent hotel staff very friendly and perfect location to explore the city.

My recent breakfast experience at this hotel had its ups and downs. First, the baby high chair was disappointingly dirty, even after I spent a considerable amount of time wiping it down with wet wipes, as seen in the pictures. The cleanliness standards should definitely be improved. As for the breakfast service, it left much to be desired. It felt like there was only one server handling everything, and it took a whopping 20 minutes for a simple yogurt to be served. I'm confident I could have prepared it in two minutes myself. Plus, the portion of yogurt was quite small, and the oatmeal was almost inedibly dry. However, I must admit that the full breakfast option redeemed the dining experience. In summary, while the full breakfast was enjoyable, the cleanliness of the baby high chair and the slow service for basic items like yogurt need significant improvement.

Excellent service, very comfortable bed and great shower, what more do you need 😄

Great hotel in a great location. Unfortunately on this occasion our room was on the 7th floor (normally stay in a higher floor) and we were kept awake by the music from the Christmas party going on a few floors below.

The good- great location, high quality bed and furnishings. The disappointing- bar service in 1st floor awful. Lots of staff but took 30 mins to get 2 glasses of wine-had to chase up to get it. Different levels of wine in the two glasses. Service at breakfast also not good. Lots of staff but slow and no greetings/ interactions. The hot food was great but local cheese was some Brie and curled up slices of ? cheddar. Fruit salad was 95% apple with the rest watermelon. Home made granola - looked like Alpen. Room very comfortable but air con didn’t seem to work and layer of scum between bathroom sick and marble top - which came out when sink filled for hubby’s shave. Have fed back to hotel reception so hopefully will improve. Overall disappointed in what we had planned as a luxury treat.

Excellent experience at the Grand Central, friendly ans helpful staff. The bar staff, Jamie & Jude were absolutely amazing and professional. The hotel was extremely clean and inviting. Thank yous for a fantastic stay

Good location, good food and drink, lots of places in walking distance.

Everything is perfection from staff,food location& facilities

Checked on with ease, loads of information given on arrival. Lovely setting stayed here a number of times! I will be back

10/10. Will be back.

The hotel has no swimming pool or fitness room. There is no coffee machine or small refrigerator in the room. I don't understand why it can be a five-star hotel. I was assigned next to the elevator. In addition to the noise from the elevator, there was also strong music from the rooftop bar on the 23rd floor. My room was on the 21st floor. It's not a new building but the sound insulation is very poor.

The hotel is located in the city center, very new, and the rooms are simple. It is equivalent to a high-end express hotel in China. The hotel service is good. We parked the car at the door and the driver helped us pay the fee on the roadside.