Belem Umarizal Hotels

I was likely given a very poor room because I arrived quite late. Although the room had a window, there was almost no natural light, and it fell far short of the ”city view” described. The overall experience was disappointing, especially compared to what was advertised. I hope the hotel can improve room allocation and ensure that all guests receive a stay that matches the description, regardless of their arrival time.

I found the hotel with a good cost benefit, but I had a problem with the use of the safe, where it was not working, so I believe that before you give your room to the guest, everything must be checked. And they should be more capriching in cleaning.

I liked the location of the hotel, the breakfast could be improved, I spent a week there and it was the same breakfast, there was no variety of food and there was no natural juice.

The hotel is very good, perfect location, a large and well-organised room. I stayed for two days, I stayed hosted to take a course. When I arrived at the hotel I could always study a little more, because the table and the chair that the room has are excellent, and I liked the minibar that the room has. One point of attention was the air conditioner that seemed old because it was making a lot of noise.

I loved the hotel, good location, what I didn't think was cool was that when I called to make the reservation they said they only had a double room with a single bed. Well, when checking in it was the same answer. When we went to the hotel room, the door lock didn't even open and we were allocated another room, the last one having a double bed. How come it had a double bed and it never appeared in the reservation. Everything else was great, breakfast tomorrow with a lot of variety, everything worked perfectly.

The hotel is very well located, the breakfast is good, but the room I had to stay needs maintenance, was with a dive in the bathroom, which was out of the bathroom, and a dive in the bathroom, making the floor wet all the time.