Guest User
November 12, 2024
Firstly three and a half as it was better than average! The Poloma is a large hotel set in large grounds with mature trees and shrubs, the grounds are very well maintained and a credit to the ground keepers. We travelled a a group of four, we stayed in the Villas, which were great, large lounge area leading to the swimming pool which was shared with six others. The room was well serviced however on our second week we did have to keep asking for a minibar restock. The cleaners were good. The other rooms I was less impressed with, they were quite dark inside, the balcony was pointless, one seat, no table, what’s the point? Restaurants: The main buffet restaurant offered good choice and the food was good, however a few times it was difficult to find a table (early sitting), this was midoctober! The a’la-cartes were good, the best one was the steak restaurant , however an extra charge is made for this one! The restaurant that was free to the Villa customers was excellent, breakfast was superb and the waitress was great! The Bars The Zoom bar was good some great waiters and waitresses no complaints there! The 18+ bar served the best drinks and again bar staff were good. The 24/7 bar was by far the worst, the bar staff muttering in Turkish when you asked for a cocktail! Very poor service, we avoided this bar it was so bad. The entertainment Good for kids although it was repetitive after a few days but the kids didn’t care ! The entertainment for adults was good, no complaints Belek town Well if you want to buy a handbag, purse or shoes this is the place! But not a great town I’m afraid , we did visit some restaurants and they were very good, but it didn’t have a restaurant ‘*****’ where you could walk up and chose one. In short the Poloma is a good hotel that IS getting renovated as we speak and will open in spring next year! I don’t think I will visit again, but I do not regret visiting! With so many hotels in the area I would look carefully at the options before booking. Oh yes a special mention to the lady on Guest Relations…Thank you! Extremely helpful and polite a credit to the hotel, thank you