Guest User
July 20, 2025
Our first real monsoon holiday! After a long tiring drive from Bangalore, entering the Taj, Bekal was an experience! The most surprising thing was a lot of Ganesha statues all over the property... it felt really nice! Novel experience, at least for us, staying at a place with so many Ganesha and elephant statues! As we walked in, we were greeted warmly by Ms. Srilakshmi, Mr. Dinesh Varma and Mr, Nagaraj Attavaram and all the concierge staff. Check-in was absolutely smooth and special thanks to Ms. Srilakshmi who has made us feel comfortable, gave us a tour around the property before showing us to our room. And that is a really great room with a great view in a great property!! The next day gets better. With a complimentary upgrade to a private villa with a great view that got even better! To top it, it rained cats and dogs... and having heard so much about rains in Kerala this is the first time we have seen it pour the way it poured and experiencing it from our newly upgraded villa... one has to experience it to understand it! That is what I call a holiday... sitting in comfort and watching it rain non-stop! Heartfelt thanks to every single member of the staff for making our stay a very memorable one! Special mention to Pradeep and Aashish from the concierge, Srilakshmi, Shruthi at the front desk, Yashoda, Shivani, Dipankar, Jitu, Chef Harit, Chef Jena at restaurants, Vishnu from house keeping... and every other member of your team who we have not met but are equally competent! We are sure to come back... and most likely during the rains, again :-)