Frederick
April 15, 2025
For the strategic location of the hotel, the cleanliness is also clean, the facilities are also almost complete, only there is no hairdryer, what I was a bit disappointed was that the refrigerator in the room was not cold enough, it turned out to be just a coolbar, so I left my wet food at the receptionist to be put in the freezer, but the next day when I wanted to check out and take the wet food that I left at the receptionist, it turned out that they did not put it in the freezer so my wet food was damaged, finally I discussed with the hotel, after quite a long time finally the hotel agreed to replace my damaged wet food with money. Hopefully in the future this kind of thing will not happen again to other customers. Thank you.
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