Xpress by Smallville

Great stay!

We were 4 adults in a 2 bedroom suite. The suite was very large with a full living room, kitchen, dining and balcony. More like a 2 bedroom apartment. It was very clean and also recently updated. Very nice. The staff were also very nice. My only reason for 4 stars was that the AC system is quite noisy and the pillows very big and hard. Otherwise a very good value for money.

Pleasant Overall Pros: Descent hotel, great location, helpful staff. Cons: Hangers and hairdryer were surprisingly missing in the room and the safe box was locked.

The only good thing about this hotel are the staff , they were remarkably great , very helpfull , specially terry , shadi and rakan the security guys , shadi and karim. A hotel with no free parking? A hotel with no hot water for bathing? A hotel that a guest asks frequently ( 5-6 times per day) for his door access to b reprogrammed because of the very old entring system to his room. A hotel that changes the price of the room from one month , sometimes week to another , not by 10-15% , but more than 30% increase on the room price? Sarcastically , we used to wonder if they will charge us on the breathe we take. Frequent change in staff is very weird . The hotel guests claimed for a winter shield in the sitting area outside , no response. All the hotel guests have the same remarks , and non of them is willing to come back in any other time after the end of the current situation we are living in. Excellent ,very welcoming and nice staff .. but unfortunatly it was a Terrible stay .