MM270921****This time, I stayed at the Le Duogang Marriott Hotel with my kids, and the overall experience far exceeded my expectations. From service to dining, everything was a pleasant surprise, making it especially suitable for family trips.
1. **Warm and Thoughtful Service, Exclusive Care That Warms the Heart**
When I took the kids to the Tanglegong Hot Springs after check-in, the service from staff member Anne Qiao left a deep impression. She not only greeted us warmly but also proactively informed us of the specific times for various upcoming activities, ensuring we didn't miss out on anything exciting.
Since the Ctrip package I initially purchased had some wasted elements, Anne Qiao noticed this and proactively asked about our needs. She then helped coordinate and swapped it for more suitable options. The entire process was efficient and patient, truly embodying a ”customer-first” service attitude.
2. **Family-Friendly Dining Hours, Full of Parent-Child Fun**
The hotel's dining times are very accommodating for families with children: breakfast is served until 11:30 AM, so there's no need to rush in the morning; dinner is available until 9 PM, so even if the kids are tired from playing all day and delay eating, there's no need to worry.
Breakfast offers a rich variety, including Chinese congee, Western pastries, fruits, and live cooking stations, satisfying children's diverse tastes. During dinner, my child experienced a DIY pizza activity, which was fun and increased parent-child interaction. We also received complimentary fresh hairy crabs during dinner, and the food quality was excellent.
Coinciding with the Mid-Autumn Festival, the hotel thoughtfully gifted us mooncakes. These small details added to the festive atmosphere and made the stay feel more ceremonial.
3. **Perfect Family Amenities, Never a Dull Moment**
The hotel's family amenities fully support a three-day, two-night leisure stay. The Tanglegong Hot Springs have shallow areas and fun facilities suitable for children, where they can splash around to their heart's content. The hotel also has a children's play area, fully equipped with toys, allowing parents to relax for a while.
Furthermore, the hotel's surroundings offer convenient transportation. If you don't want to leave Beijing, the overall pace here is relaxed, making it very suitable for a vacation.
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