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Verified reviews
Location9.5
Amenities9.3
Service9.4
Cleanliness9.4
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Guest User
Ruiyi · Simple and Comfortable Double Bed Room (High Altitude Silent+Stable Hot Water+High Speed Internet Access)
Stayed in Jul 2026
Business traveler
1 reviews
10/10
Outstanding
Posted on Aug 7, 2026
The front desk service was warm, thoughtful, and meticulous. The bus stop is right outside, making it very convenient to get around. The room was clean and comfortable.
Original TextTranslated by Google
Response from Property: 【地鐵1號線直達】免費停車場專門為自駕的客人準備,同時,酒店位於馬路旁,交通便利,【北京南站】坐【地鐵可直達】,從酒店出去遊玩,也特別方便,步行可到【五棵松站】,30分鐘地鐵直達天安門、故宮。晚上吃飯,可到【華璽live萬達廣場】品嚐【特色小吃】【當地特色餐】等,酒店附近還有【年輕人聚集的酒吧】【競技籃球場】【足球場】等運動區域;e人的福地!i人的靜坐賞景之地!,酒店二樓還有【全聚德烤鴨】,地地道道的京兒味烤鴨,深夜,回酒店後,還可在房間內【賞北京夜景】等等,總之,我們酒店地理位置優越,吃喝玩樂樣樣都有喲,期待您的下次光臨,我們給您推進更多好吃的好玩的呢~
Guest User
Langju · Comfortable Quiet Sleep Family Room (Deep Sleep Soft Pillow+Silent Office+Stable Hot Water)
Stayed in Jun 2026
Family
4 reviews
9.5/10
Amazing
Posted on Jul 27, 2026
We had an event in the afternoon, so we checked in early. Housekeeper Qin Xiangling quickly cleaned our room and was very responsive to our requests, which saved us a lot of time. Thank you again!
Original TextTranslated by Google
Response from Property: 【一客一換】很高興整潔乾淨的客房環境得到您的認可。我們始終嚴格把控客房衞生細節,力求讓每位客人住得安心舒適,我們的客房裡也配備着讓人體驗倍增的設備設施,【靜音空調】,【品牌柔軟床墊】,【穩定的熱水花灑】,【高速網絡】等等,院內還有【免費停車】,餐廳有着【種類豐富的早餐】【新鮮食材現做的喲】,用餐環境很好。最後,期待您的下次再吃光臨呀~
Guest User
Yurui·Private Tower View King Room (TV Tower View + Sunlit Bath + High-Altitude City Scenery)
Stayed in Jun 2026
Other
40 reviews
10/10
Outstanding
Posted on Jul 21, 2026
Stayed for several days and had a great experience. The front desk service was satisfying, attentive, and very welcoming. The rooms were cozy, cozy, cozy! A good choice overall.
Original TextTranslated by Google
Response from Property: 【服務響應速度快】非常感謝您認可我們服務!【及人之所急】,【及時解決客人的需要】,是我們一直以來保持的習慣,能為您解決問題,是我們莫大的榮幸,也希望您接下來的旅途愉快呀,一路順風,祝您玩得開心~
MarcinL
Ruiyi · Simple and Comfortable Twin Room (High Altitude Silent+Stable Hot Water+High Speed Internet Access)
Stayed in Jun 2026
Other
14 reviews
8.0/10
Very good
Posted on Jul 31, 2026
The hotel is ok, the rooms are relatively clean, breakfast is also good for Chinese hotels.
Response from Property: 【一客一換】很高興整潔乾淨的客房環境得到您的認可。我們始終嚴格把控客房衞生細節,力求讓每位客人住得安心舒適,我們的客房裡也配備着讓人體驗倍增的設備設施,【靜音空調】,【品牌柔軟床墊】,【穩定的熱水花灑】,【高速網絡】等等,院內還有【免費停車】,餐廳有着【種類豐富的早餐】【新鮮食材現做的喲】,用餐環境很好。最後,期待您的下次再吃光臨呀~
Guest User
Business 2-Bed Room
Stayed in Jun 2026
Family
41 reviews
10/10
Outstanding
Posted on Jul 10, 2026
The service was excellent, and our stay was very comfortable. We brought our elderly parents to Beijing, and they really enjoyed their stay. The room facilities were complete, and the breakfast buffet was very rich. It's also very close to Wukesong, making it a worthwhile choice.
Original TextTranslated by Google
Response from Property: [Fast Service Response] Thank you so much for your positive feedback! [Responding to urgent needs] and [promptly resolving guest needs] are habits we've always maintained. It's our great honor to help you solve your problem. We hope you have a pleasant journey ahead and a safe trip! Have a wonderful time!
This is an older hotel, and I've stayed here many times for business trips. It's a classic three-star hotel with a grand lobby. The rooms have been gradually renovated over the past few years, and the facilities are much better now. The room size is moderate, but the bathroom is a bit small. The air conditioning can be a bit noisy. The breakfast is excellent, with a great variety of freshly prepared dishes. The shepherd's purse wontons, roasted sweet potatoes, and 'jianbing guozi' (savory crepes) all taste really good. The parking lot is quite large and free.
Original TextTranslated by Google
Response from Property: [Nutritious Breakfast] Our breakfast offers a wide variety of freshly prepared options! Thank you so much for your delicious feedback! Our hotel's daily [buffet breakfast] features a diverse range of hot dishes from both Chinese and Western cuisine, as well as [freshly ground coffee], [fresh milk], soy milk, and more. We carefully select [various dishes] to cater to the [different tastes] of our guests, ensuring that every guest has a energized morning on their business trip and starts each day with a wonderful mood!
I've been staying here for several days now. The room is great and very clean. The lobby is luxurious, and the cleanliness is consistently excellent.
Original TextTranslated by Google
Response from Property: [Quiet and Clean Guest Rooms] Your recognition of our clean, tidy, and odor-free guest rooms is greatly appreciated. Thank you! Creating a [clean and odor-free] environment is a detail we meticulously uphold. Our hotel will continue to strictly manage guest room environments, conducting daily odor tests and thorough inspections of hygiene blind spots, ensuring [one guest, one change] and [one guest, one disinfection], to guarantee the best possible experience for every guest, making you feel comfortable, at ease, and safe. We want you to feel the cleanliness and warmth of home in Beijing!
The hotel's location is excellent, the facilities are comprehensive, and the service is meticulous and warm. The front desk staff are enthusiastic, and the internet speed is fast.
Original TextTranslated by Google
Response from Property: 【服務響應速度快】非常感謝您認可我們服務!【及人之所急】,【及時解決客人的需要】,是我們一直以來保持的習慣,能為您解決問題,是我們莫大的榮幸,也希望您接下來的旅途愉快呀,一路順風,祝您玩得開心~
Clean, tidy, and quiet, with friendly staff. It's conveniently located, very close to Wukesong and Wanda. I stayed for several days.
Original TextTranslated by Google
Response from Property: 【管家服務暖心】能讓您感受到細緻熱情的服務,是我們全體員工最大的榮幸!我們會繼續保持初心,用【真誠服務】迎接每一位朋友!我們酒店不止有着暖心真誠的服務,入住的客房也配備着讓人體驗倍增的設備設施呢,【靜音空調】,【品牌柔軟床墊】,【穩定的熱水花灑】,【高速網絡】等等,院內還有【免費停車】,餐廳有着【種類豐富的早餐】【新鮮食材現做的喲】,用餐環境很好。最後,期待您的下次再吃光臨呀
Guest User
Ruiyi · Simple and Comfortable Twin Room (High Altitude Silent+Stable Hot Water+High Speed Internet Access)
Stayed in Mar 2026
Other
15 reviews
10/10
Outstanding
Posted on Jun 28, 2026
Cleanliness: The room was spotless. The location is super convenient for getting around, and the breakfast spread was fantastic with lots of variety. The front desk staff were really friendly and helpful. The room felt so cozy and welcoming.
Original TextTranslated by Google
Response from Property: 【管家服務暖心】能讓您感受到細緻熱情的服務,是我們全體員工最大的榮幸!我們會繼續保持初心,用【真誠服務】迎接每一位朋友!我們酒店不止有着暖心真誠的服務,入住的客房也配備着讓人體驗倍增的設備設施呢,【靜音空調】,【品牌柔軟床墊】,【穩定的熱水花灑】,【高速網絡】等等,院內還有【免費停車】,餐廳有着【種類豐富的早餐】【新鮮食材現做的喲】,用餐環境很好。最後,期待您的下次再吃光臨呀
Guest User
Business Queen Room
Stayed in Jul 2026
Business traveler
3 reviews
2.0/10
Posted on Aug 7, 2026
Upon checking in, I discovered large water stains and numerous black and grey mold spots on the ceiling and wallpaper of the room. There was a pervasive smell of mold spores, posing a serious health risk to my respiratory system.
This environment would significantly worsen my nocturnal shortness of breath, rhinitis, and throat irritation, and does not meet the hygiene standards outlined in the "Regulations on Sanitation Management in Public Places." I immediately tried to negotiate with the hotel to switch to a mold-free room for the night, but the staff informed me there were no available rooms for that day and only promised a room change for the following day. Throughout the interaction, there was no apology or compensation offered, essentially forcing me to stay in a hazardous environment for a night.
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!關於您入住期間因房間嚴重黴變導致健康受威脅的情況,對此我們深表愧疚。該房間天花板及牆面滲水黴變,確屬設施巡查疏漏。我們已安排工程部緊急排查並處理,確保後續不再發生類似情況。關於您提到的因無餘房可換,且全程未致歉,確實嚴重違反了酒店的服務規範,對此我們深表歉意。後續將加強員工培訓,優化服務細節。您的反饋對我們至關重要,我們正在積極改進中。希望未來能有機會再次為您提供更舒適的住宿體驗,期待您的再次光臨!並祝您生活愉快!
Guest User
Ruijing Sunshine Comfort Bed Room (High Altitude City View+Waterfall Shower+High Speed Internet Access)
Stayed in Nov 2025
Business traveler
1 reviews
10/10
Outstanding
Posted on Dec 29, 2025
Housekeeping staffer Gao Linna was very thorough and meticulous. The breakfast was plentiful, and there's a bus stop right outside.
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!感謝您選擇瑞成御朗酒店,並給予我們高度的評價,我們酒店一直致力於為客人提供便利的出行體驗。同時,也很高興您對酒店的早餐感到滿意,您的肯定是我們不斷進步的動力。期待您的再次光臨,我們將繼續努力為您提供更優質的服務!祝您工作順利,生活愉快!
Guest User
Ruijing Sunshine Comfort Bed Room (High Altitude City View+Waterfall Shower+High Speed Internet Access)
Stayed in May 2026
Couple
27 reviews
10/10
Outstanding
Posted on Jun 24, 2026
Stayed at this hotel because it's close to the concert venue. While it feels a bit old and the facilities are a bit dated, it's still a large hotel with plenty of parking. The service was good too. The view is amazing; on a clear day, you can see the Beijing TV Tower and the China Zun in Chaoyang District!
Original TextTranslated by Google
Response from Property: 【地鐵1號線直達】免費停車場專門為自駕的客人準備,同時,酒店位於馬路旁,交通便利,【北京南站】坐【地鐵可直達】,從酒店出去遊玩,也特別方便,步行可到【五棵松站】,30分鐘地鐵直達天安門、故宮。晚上吃飯,可到【華璽live萬達廣場】品嚐【特色小吃】【當地特色餐】等,酒店附近還有【年輕人聚集的酒吧】【競技籃球場】【足球場】等運動區域;e人的福地!i人的靜坐賞景之地!,酒店二樓還有【全聚德烤鴨】,地地道道的京兒味烤鴨,深夜,回酒店後,還可在房間內【賞北京夜景】等等,總之,我們酒店地理位置優越,吃喝玩樂樣樣都有喲,期待您的下次光臨,我們給您推進更多好吃的好玩的呢~
The receptionists are very helpful and understanding. Even though there was a language barrier they try their best to help in any way they can. The room is very clean and neat. Loved it here
Response from Property: 尊敬的賓客:您好!感謝您選擇瑞成御朗酒店,並給予我們高度的評價,能夠得到您的認可和讚賞,我們深感欣慰。我們會繼續努力讓您有賓至如歸到家的感覺,期待您在不久的將來再次光臨瑞成御朗酒店,我們竭誠為您帶來更多的驚喜,祝您生活愉快!
Won’t be staying here again. This hotel is walking distance (around 15min) from Wukesong Live. The toilet has odd smell and the curtains cannot close fully. Furnitures are old. Great location but need some upgrades given the price.
Response from Property: Dear guest, Hello! Thank you for choosing to stay with us and for sharing your valuable feedback. We sincerely apologize for the issues you encountered during your stay, such as toilet odor, faulty curtains, and outdated furniture. This truly falls short of our expected service standards. While the convenient location you mentioned is a strength, we must also ensure the completeness and comfort of our guest room facilities. We highly value your feedback and have immediately taken the following actions: Engineering has inspected the curtains in your room to ensure they are functioning properly. Housekeeping has conducted a deep clean and inspection of the bathroom in the relevant room to eliminate the source of the odor. We have noted your suggestion regarding outdated furniture and have submitted it to management for future reference in our room upgrade plans. We sincerely hope to have the opportunity to offer you a refreshing stay on your next visit. We look forward to seeing you again and wish you a pleasant stay!